Shop Sales Executive Job. Salary K’sh 20,000.

Job Title: SHOP SALES EXECUTIVE
Department: RETAIL
Reports to: OUTLET MANAGER

2. JOB PURPOSE
To effectively execute customer care functions (Internal & External clients) with view of meeting or surpassing the set targets in terms of customer count and the overall shop turnover.

3. JOB DIMENSIONS
* Handle M-pesa Clients
* Serve walk in clients while up holding high quality level of service
* Sell across the range products
* Post FSE and Shop Sales to the system(Syspro)
* Maintenance of creative and attractive displays
* Gather market intelligence
* Prepare monthly, weekly and daily reports
* Liaise with the outlet manager in managing stock levels and recommending new products.
* Reconciling sales and cash collections by close of business.
* Performing other related tasks as and when requested by the outlet Manager

4. KEY RESULT AREAS
Customer count
The monthly revenue/ Sales
Repeat business

5. KEY DECISIONS
Determining the right value of stock to be held by a Field Sales Executive, considering their various Credit limits.

Deciding on the right products and their quantities to be stocked in the store.

6. KEY PERFORMANCE INDICATORS (KPIs)
Monthly turnover
Growth or decline in the number of m-pesa transactions per day
Physical customer flow.
Number of registered customer compliments or complaints in a given time period.

7. KEY RELATIONSHIPS
Branch Manager- Daily reconciliations of m-pesa & the Daily collections by the Cashier.
Field Sales Executives- Daily Dispatch of stocks, Cash collection, and Reconciliation.

8. QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE
Expertise Minimum requirement
Academic qualification/s Diploma in Business Administration & related studies
Skills Customer Care, ICT proficiency
Relevant experience Sales /Customer care
Other requirements Certificate of good conduct

Should be innovative.
9. SALARY : SH.20,000

Deadline. 10th December. Email CV to jobsfmc@yahoo.com

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