Visa Assistant Job. American Embassy Kenya.

VA-19-11 November 30, 2010
Open to: All Interested Candidates
Position: Visa Assistant
Opening:November 30, 2010
Closing:December 14, 2010

Work Hours: Full-time; 40 hours/week Salary:
Not-Ordinarily Resident: Position Grade: FP- 7
Ordinarily Resident: Position Grade: FSN-1415-7
(A higher step and salary may be granted based on superior qualifications).

NOTE: ALL ORDINARILY RESIDENT APPLICANTS MUST HAVE THE REQUIRED WORK AND/OR RESIDENCY PERMITS ALLOWING EMPLOYMENT IN COUNTRY PRIOR TO APPLYING FOR THIS POSITION.

The Consular Section has an opening for the position of Visa Assistant. The position will be available
immediately.

Basic Function:
The incumbent will advise customers on regulations and procedures governing the immigrant visa process.
Reviews applications and civil documents submitted by visa applicants. Maintains required electronic and paper files. Prepares Diversity Visa (DV) and Immigrant Visa (IV) cases for adjudication by a consular officer.
Processes Visas. Responds to inquiries.

A copy of the complete position description listing all duties and responsibilities as well as the application for
employment form is available in the Human Resources Office. Contact HR Office on 363-6091.

Qualifications Required:
NOTE: All must address each selection criterion detailed below with specific and comprehensive information
supporting each item.
Bachelor’s degree in law, business administration, education or related field is required.
Two years of customer service experience is required.
Level IV (fluent) English ability is required. Level IV Tigrinya and level IV Amharic is also required.
Must have strong writing skills.
Must have a thorough knowledge of Microsoft word, Excel, and Power point.
Selection Process:

WHEN EQUALLY QUALIFIED, U.S. CITIZEN ELIGIBLE FAMILY MEMBER (USEFMs) AND U.S.VETERANS WILL BE GIVEN PREFERENCE. THEREFORE, IT IS ESSENTIAL THAT THE CANDIDATES SPECIFICALLY ADDRESS THE REQUIRED QUALIFICATIONS ABOVE IN THE APPLICATION.

Additional Selection Criteria:
Management will consider nepotism/conflict of interest, budget, and residency status in determining
successful candidacy.
Current employees serving a probationary period are not eligible to apply.
Current Ordinarily Resident employees with an Overall Summary Rating of Needs Improvement or
Unsatisfactory on their most recent Employee Performance Report are not eligible to apply.
Currently employed U.S. Citizen EFMs who hold a Family Member Appointment (FMA) are ineligible to
apply for advertised positions within the first 90 calendar days of their employment.
Currently employed NORs hired under a Personal Services Agreement (PSA) are ineligible to apply for
advertised positions within the first 90 calendar days of their employment unless currently hired into a
position with a When Actually Employed (WAE) work schedule.

Applicants must be available for an interview and for proficiency testing as required by the selecting
official. If the applicant has not been contacted within two weeks after the closing date, please call the
Embassy Human Resources Office at 363-6091.

To Apply:
Interested candidates for this position must submit the following for consideration of the application:
1. Universal Application for Employment as a Locally Employed Staff or Family Member (DS-174)
found on: http://nairobi.usembassy.gov/root/pdfs/emplyform.pdf
2. Candidates who claim U.S. Veterans preference must provide a copy of their Form DD-214 with
their application. Candidates who claim conditional U.S. Veterans preference must submit
documentation confirming eligibility for a conditional preference in hiring with their application.
3. Any other documentation (e.g., essays, certificates, awards) that addresses the qualification
requirements of the position as listed above.

SUBMIT APPLICATION TO
The Human Resources Office,
P. O. Box 606 Village Market, 00621
Nairobi, Kenya.
POINT OF CONTACT
Telephone: 254-2-363-6091
FAX: 254-2-363-6097

The U.S. Mission in Nairobi provides equal opportunity and fair and equitable treatment in employment
to all people without regard to race, color, religion, sex, national origin, age, disability, political
affiliation, marital status, or sexual orientation. The Department of State also strives to achieve equal
employment opportunity in all personnel operations through continuing diversity enhancement
programs.

The EEO complaint procedure is not available to individuals who believe they have been denied equal
opportunity based upon marital status or political affiliation. Individuals with such complaints should
avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices,
and/or courts for relief.

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