Customer Care Training - Preferred Personnel Africa

The Customer Is Always Right?

Get yourself ahead of the pack with Preferred Personnel Africa Ltd

Preferred Personnel Africa is proud to bring you this limited opportunity to separate yourself from the pack by giving you skills to make you an excellent customer care professional.

In today’s business environment everyone deals with customers from the top to the bottom of any organization.

Being excellent at customer care is easier than you think and we at Preferred Personnel will give you the best skills, strategies and techniques to ensure that you can create a unique customer care experience no matter your job or industry.

Who Is Eligible for the Course?

If you talk to people then you want to take this course What Will You Gain From the Course?
You and your team; it comes from the insideUnderstanding Your Customers' Points Of View, Unhappy CustomersBuilding Rapport With Your CustomersHearing And Listening, Talking without words Customer Care On The TelephoneSetting Customer Service StandardsBuilding Relationships not SalesWriting to your CustomersAssertion without aggression,Venue: Preferred Personnel Africa

Date: Starting September 2011

Time: 08.30 – 16.30 Hours

Your Investment: Ksh. 5,000/= inclusive of two teas & lunch

This is a very highly subsidized course that leads to joining the Preferred Personnel Outsource team.

To see if you qualify for this exciting opportunity please send your CV with updated contact details to outsource@preferredpersonnel.co.ke.

Great customer care starts with you.

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