Family Bank Limited Exciting Career Opportunities

Family Bank Limited is a rapidly growing indigenous financial institution with a countrywide branch network.

To support our growth strategy, we are looking for dynamic, proactive professionals with strong credential and relevant work experience to fill the following position:

1. Job Title: Head of Operations
Ref: HR/EJA/OP/04-09

Purpose:

Reporting to the Chief Executive, the incumbent will be responsible for the effective and overall management of the Operations function of the bank. Ensuring unified processes across the network as well as providing for the efficient and effective delivery of reputable and reliable operations activities.

The Job: 

Key Performance Areas:

• Bank Operations strategy and policy formulation and review
• Continually develop, coach and inspire the branch & operations sub-units management to greater success.
• Central Operations - Account Services, Clearings, Payments, Cash Management and Reconciliation
• Management of ATM networks.
• Operational risk – analysis and mitigating measures.
• Security & Investigations – understand banking fraud & management of the same.
• Ensure compliance with regulatory and policy requirements with regards to banking operations.
• People - ensuring suitably hiring, training and mentoring is undertaken throughout the operational environment in line with the Bank’s Performance Management objectives
• Relationship Management for external and internal customers.
• Project management & systems implementation – efficiently manage and give direction to successful implementation on projects under the Operations Department.
• Innovation: Partner with Marketing & ICT departments to deliver timely and innovative customer solutions
• Training & development - Develop adequate training plans with HR regarding skills gaps in banking operations.
• Any other duties that may be assigned to you from time to time by Management.

The Person: 

Qualifications & key competencies

• Bachelors degree in a business or finance related field; Associate of the Chartered Institute of Bankers & a Masters degree will be an added advantage.
• Detailed knowledge of Banking procedures and policy principles at all levels
• At least ten (10) years experience in an operations function of a leading financial institution.

Job Skills:

• Understand the Banking Act and Central Bank of Kenya (CBK) clearing procedures and prudential guidelines; high levels of professionalism and professional development.
• An all-round banker with thorough knowledge of Operational routine in Banks as well as extensive knowledge of Treasury Operations, clearing, cash management and Trade Finance.
• Deliver world class standards of services to the customers of the Bank.
• Demonstrating powerful leadership both in terms of behaviors and action.
• Analytical and practical understanding of workflow, capacity planning / optimization and process implementation
• Ability to plan & prepare the strategy and annual budget requirements for the operational environment.
• Demonstrate a high degree of sensitivity, confidentiality and integrity when dealing with internal and external customers.
• Excellent communication and presentation skills, with outstanding reporting skills.

2. Job Title: Head of Credit
Ref: HR/EJA/CR/05-09

Reporting to: Chief Executive Officer

Purpose:

• To manage the bank’s credit function efficiently and effectively in order to ensure that it is a profitable line of business and that the organization is not exposed to risk, maintaining a quality loan book.

The Job: 

Key Performance Areas:

• Credit policy formulation and review.
• Risk Management: Credit risk analysis and evaluation.
• Ensure compliance with credit policies and procedures.
• Undertake credit appraisal to vet all credit proposals from branches.
• Monitoring and administration of credit performance through reports and returns from branches.
• Evaluation of customer needs and activities of the competition in liaison with marketing department and the branches (product development) with regard to Credit.
• Management Information System (MIS) including statutory returns to Central Bank of Kenya (CBK).
• Relationship Management.
• Branch support and carry out inspection on credit/lending issues.
• Overall control of the lending book.
• Any other duties that may be assigned to you from time to time by Management.

The Person: Qualifications & key competencies

• Bachelors degree in a business or finance related field; masters degree will be an added advantage.
• BASEL II training, financial/credit risk and analysis training and other relevant credit training at an advanced level.
• Experience in lending and customer care.
• Financial/credit risk related training.
• Experience in Micro-Finance Institution (MFI) at a Senior Management level an added advantage.
• At least ten (10) years experience in a credit function of a leading financial institution.

Job Skills:

• Understand the Banking Act and Central Bank of Kenya (CBK) clearing procedures and prudential guidelines; high levels of professionalism and professional development.
• Understand and implement credit processes.
• Lending and customer care experience to create a balance between credit risk and customer service.
• An all-round banker with strong analytical skills.
• Demonstrate a high degree of sensitivity, confidentiality and integrity when dealing with internal and external customers.
• Management and leadership ability: Have excellent interpersonal, organizing and people management skills.
• Excellent communication and presentation skills, with outstanding reporting skills.

3. Job Title: Manager, Risk & Compliance
Ref: HR/EJA/R&C/06-09

Reporting To: Chief Executive Officer

Purpose:

While enjoying the independence of reporting, the incumbent will be responsible for overseeing the Risk & Compliance function of the Bank to ensure that potential risks are identified, sufficient resources are allocated to their management and those risks are addressed consistently and to the required standards.

The Job: Key Performance Areas:

• Risk management – analysis of all areas of risk as stipulated in the prudential guidelines including evaluation and mitigation.
• Develop and review compliance policies and procedures.
• Compliance policy implementation
• Conducting compliance reviews
• Conducting periodic risk assessment and response plans
• Conduct internal monitoring
• Liaison responsibility
• Continuous improvement
• Training and Development
• Compliance administration and records
• Any other duties that may be assigned to you from time to time by management.

The Person: 

Qualifications & key competencies

• A Bachelors degree in Business related or Finance fields. Possession of an MBA, CPA (K) will be an added advantage.
• Have good knowledge and solid understanding of:

1. The requirements of compliance monitoring
2. The Companies Act
3. The Banking Act
4. Prudential Guidelines
5. Internal policies and procedures
6. International financial reporting standards
7. Other internal and external regulations

• Minimum five (5) years relevant working experience, three (3) of which should have been at senior management level in a risk related role.
• Outstanding track record of performance and achievement.
• Strong analytical and reporting skills
• Demonstrate skills in strategy development and execution.
• Proven ability in relationship building through negotiation and networking

Job skills:

• Proven compliance competence
• Ability to multi-task and adequately prioritize work-flow
• Excellent Communication skills
• Proven integrity, transparency and accountability

Other key considerations for the listed jobs will be; possession of strong organizational, planning, communication, interpersonal and customer care skills.

A fast learner, ability to work under pressure and meet deadlines, ability to work with a team with minimum supervision, proficiency in computers and flexibility to work anywhere in the country.

The integrity of the candidate will be a key consideration.

ALL applicants MUST send their online application to Hr @ familybank.co.ke or www.familybank.co.ke/careers by: 9th September 2009.

Canvassing will automatically disqualify the candidate.

Only short-listed candidates will be contacted.

“We are an equal opportunity employer”