Real People Employment Opportunities in Kenya

Real People is a rapidly growing Financial Institution with over 150 retail branches over Sub - Saharan Africa, looking for an Energetic, Dynamic & Highly Organized individual to fill the position of Branch Manager, to be based in Nairobi & Sales Consultants - Revolving Credit, to be based in Kisumu and Mombasa, Kenya.

Branch Manager

Job Purpose:

• Supervise and control all resources within the branch to required standards, within budgetary limits, company policy and parameters of the law.
• Ensure standards pertaining to marketing and customer service are maintained and contributes to the profitability of the branches.
• Consistently meet and maintain production targets as set by the company.

Minimum Requirements:

• Degree in Sales & Marketing / Business Administration / equivalent qualification
• 4 Years Managerial experience
• 2 years Sales/marketing experience in a financial institution

Key Competencies:

• Customer service focused
• Strong mathematical ability
• Innovative
• Strong interpersonal/communication skills
• Computer literate
• Self motivated with good knowledge of superior sales techniques

Key Functional Areas:

i) Human Resources

• Ensure that all Company policies and procedures are adhered to.
• To supervise, maintain and improve, where necessary, the performance of all branch personnel.
• Ensure that all staff in your branch is informed and kept up to date with the Company, Branch as well as
• Individual goals regarding different products.

ii) Profitability

• Ensure the profitability of the branch.
• Ensure that targets as set by management for all products, are met and that all staff is informed and kept up to date in regard to Branch and individual targets regarding the different products.

iii) Corporate Image

• Ensure the neatness of the branch at all times.

iv) Company Assets

• Ensure that equipment are used for the purpose intended.
• Ensure that all branch assets/equipment are accounted for at all times.

v) Admin Management

• Responsible for overseeing all the administrative functions in the branch

Salary:

• Negotiable Basic Salary + Incentives

Sales Consultant - Revolving Credit

Job Purpose

• To deliver superior customer service to new and existing customers in becoming pre-eminent in the market
• To effectively receive and interview clients within the assigned delivery channels in order to concentrate on sales targets, and to sell products offered by the company within company policy and legislative requirements.
• To ensure standards pertaining to marketing and customer service are exceeded and that every opportunity of selling a variety of products to a customer is maximized
• To effect healthy administrative processes within the branch

Minimum Requirements

• Degree in Sales & Marketing or equivalent qualification
• 2 years experience in Sales & Marketing in the operational environment of a financial institution

Key Competencies

• Excellent communication/listening skills
• Customer service oriented
• Assertiveness
• Highly Computer literate
• Target driven and self motivated

Key Functional Areas:

• Carry out intense outreach and promotion activities in order to enlarge the company’s market share.
• Effectively achieving set sales targets by actively and proactively identifying of opportunities.
• To ensure continuous compliance with sales process implementation (e.g. sales proceses, policies and procedures, legislative requirements etc)
• Ensure that all loan application documentation is completed correctly and neatly.
• Offer a professional, friendly and efficient service to customers focused on building relationships at all times
• Educate clients, new and existing on financial planning.
• Attract and retain new and existing clients through continuous Service Excellence.
• Ensure that you contribute to the profitability of the branch by meeting individual sales targets set by management.
• Keeping the branch and your work area neat at all times.
• To protect the Real People brand.

Salary: Negotiable Basic Salary + Incentives

If you meet the above requirements, send your application letter and detailed CV with 3 professional referees including daytime contacts (quoting the position being applied for and the location on the subject line) to jobs.realpeoplekenya @ gmail.com no later than 27th January 2010