Deputy Commissioner – Tax Service Office at Kenya Revenue Authority (KRA)

The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya. A Board of Directors, consisting of both public and private sector experts, makes policy decisions to be implemented by KRA Management. The Chairman of the Board is appointed by the President of the Republic of Kenya . The Chief Executive of the Authority is the Commissioner General who is appointed by the Minister for Finance. PURPOSE OF KRA Assessment , Collection, Administration and Enforcement of laws relating to revenue.

Purpose of the job:

The Deputy Commissioner – Tax Service Office is responsible for managing, directing and controlling all operations within the Tax Service Office.

Key Responsibilities of the job:

• Administer the relevant Acts in Domestic Revenue Mobilization.


• Establish strategies to be implemented through a defined and acceptable roadmap.


• Realign the strategies developed to revenue enhancement initiatives.


• Lead the formulation of strategic plans, policies, procedures and best practice and work closely with departmental heads and policy unit in the formulation and implementation of the same;


• Foster strong working relationships with stakeholders in the roll out of the office;


• Monitor performance of the division and initiate corrective action where necessary;


• Ensure the timely preparation and submission of reports (performance and compliance) and other required data.


• Day-to-day operations, supervision, management of performance and development of staff in the Division


• Facilitate implementation of the work plans for the following corporate initiatives in the Division: Audit, Integrity, QMS and Risk Management.


• Development and management of the divisional work plan and budget.


• Drive initiatives to improve ethics, culture and facilitate change management in the division.

The job holder should possess the following minimum qualifications:

• A Degree in Commerce, Business Administration Economics or relevant field from a recognized institution


• Professional Tax Training


• At least ten (10) years of relevant work experience with at least five (5) years in a Senior Managerial role.

In addition, candidates should demonstrate the following personal traits and competencies: 

• Strategic agility


• Excellent leadership and people management skills


• Taxpayer compliance


• Extensive knowledge on tax collection


• Taxpayer services processing


• Tax business understanding


• Political awareness


• Knowledge of taxation of new emerging businesses and digital economy


• Ability to identify and deal with operational risk


• Results driven and analytical • Strong decision making skills


• Excellent negotiation and conflict management skills


• Risk management and analysis


• Excellent oral and written communication skills

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