4G Capital Team Leader Job in Kenya

4G

Capital (4th Generation Capital) is a consumer finance business

providing ethical credit services to those who require it most.  

We provide rapidly accessible and affordable unsecured loans with strict affordability criteria to prevent unmanageable debt.  

Our

customers are mainly small businesses and entrepreneurs who use our

credit to grow their businesses and provide for the unforeseen.
Our customers are our partners.  

We operate in their markets through 6-man micro branches to provide tailored relationship-based services.   

Our

vision is to become the number one retail finance firm in Africa by

offering the best services in terms of accessibility, affordability,

value and customer experience.

4G Capital seeks to recruit for:
 

Team leader

Responsibilities and RequirementsBranch Targets:

• Achieve monthly sales and collections targets

Manage Branch Staff

• Directly oversee, support, and develop Branch staff to run a high performance 6 person team.

Leadership & Problem Solving

• Build and maintain an excellent work environment for the team to develop individual potential and achieve demanding targets.  


• Lead and Manage all Branch functions, logistics and performance issues.

Service Delivery

• Deliver first rate customer service

Relationships Building

• Build excellent relationships with customer-partners and opinion leaders in catchment area.

Reporting

• Provide accurate and timely
  
  reporting of Management Information and market feedback to report on
  
  customer preferences, trends and market opportunities

Perform

such other tasks and duties as the Company may from time to time

designate as forming part of the Employee’s job description

Requirements

• 1-2 years of leadership experience


• Experience in micro finance institutions and not banks


• A degree in a business related field


• Team leaders in micro finance institutions encouraged to apply

Key Competencies

Customer Handling

• Sales and Business Development


• Enforcement of contract and repayment obligations

Administrative Support

• General support to all tasks


• Communications


• Branch Operations


• Information Collection

Personal Attributes

• Integrity and ability to work in consumer finance


• High Motivation


• Self-starter-functional problem solver


• Process discipline- Ability to follow SOPs

If

you are interested and meet the above requirements and competencies,

kindly send your cv and cover letter detailing your suitability for the

position applied for to
careers@4g-capital.com

This position is urgent.