Career Opportunities in a Public Transport Company in Nairobi Kenya

Operations Manager

Industry:

 Public Transport

Location:

 Nairobi
  
Our client is one of the leading public transport companies in Kenya, with a

large workforce and fleet in Nairobi.

They seek to hire dynamic and result driven individuals to fill the positions

of operations manager to work in its core department. 

Purpose:

 To assist and work closely with the management to

ensure smooth running of day to day transport operations to meet established

operating goals, standards and rules.
 

The position offers immense

opportunities for growth and a very exciting career with serious managerial

exposure.

Key Responsibilities

• Promote and protect the company’s operational
  
  functions with minimum supervision.


• Develop a good understanding of the business
  
  and interpret figures key in financial wellbeing of the company.


• Developing a productive, profitable and
  
  achievement oriented working environment for employees.


• Responsible for employee accountability and
  
  adherence to company standards and policies in the transport workforce to
  
  ensure quality in service delivery.


• Addressing operational issues and concerns in
  
  calm and timely manner.


• Monitor customer relations in order to meet
  
  excellent standard in service delivery by resolving conflict.


• Responsible for employee scheduling to ensure
  
  seamless flow of operations.


• Assist in large number of fleet and staff
  
  coordination to meet set targets and demand in the market.


• Managing, monitoring and developing a team of
  
  drivers and line managers.


• Ensuring company compliance of all transport
  
  policies, legislation and procedures


• Resolving and managing queries and complaints
  
  courteously and efficiently.


• Identifying operational issues, potential
  
  problems and opportunities


• Maintaining accurate administrative records.


• Developing and nurturing customer
  
  relationships.


• Making sure that all vehicles are properly
  
  maintained and serviced.


• Educates and motivates employees on best
  
  practices and service excellence.


• Actively engages the customers and industry
  
  stakeholders to promote the company and foster good relations.


• Become a respected voice for the company to
  
  key stakeholders such as investors, public, government and other industry
  
  players.

Skills and Qualifications

• Must be a holder of Diploma/Bachelor’s degree
  
  in any field from a public university.



• Diploma in Fleet Management will be added
  
  advantage


• Aged between 32 – 40 yrs and above.


• 5 years’ proven experience in a busy
  
  operations environment in a medium size corporate setup


• Be mature and possess capacity to oversee a
  
  large workforce.


• High level of personal discipline and
  
  integrity.


• Possess high energy level and be in excellent
  
  health.


• Be ready to work for long and odd hours.


• Have a positive attitude and disposition
  
  towards life.


• Ability to work with diverse groups of people.


• Excellent interpersonal skills and a
  
  collaborative management style.

Our client, a leading Public Bus

Company dedicated to providing excellent customer service seeks to recruit drivers andconductors. 
 

Minimum Requirements for Driver 

• 5 years and above driving experience.


• Valid Driver’s License


• Valid Certificate of Good Conduct


• Valid PSV License


• Certification in defences driving will be
  
  added advantage.


• Mature and willing to work long hours


• Good Understanding of Nairobi PSV routes

Minimum Requirements for Conductors

• Valid Certificate of Good Conduct


• Valid PSV License


• Good customer service


• Mature and willing to work long hours


• Smart & Presentable.

If you are qualified and up to the challenge send your CV to

jobs@flexi-personnel.com by close of business 7th December 2015. 

Please note that only qualified

candidates will be contacted.