Rental Sales Agent Job in Nairobi, Kenya

Job Title: Rental Sales Agent
 

Reference: RSA_2015

Recruiter:

 Stratostaff East Africa Ltd
Location: Nairobi
 

Offer: Neg.
 

Profile Introduction: Our client, an integrated business group

headquartered in Nairobi Kenya with controlling interests in diversified fields

such as Motor Sales and Service, Hospitality, Investment and Financial services

seeks to recruit a Rental Sales Agent.

Overall purpose of the job is to:

• Handle day to day client check-in and
  
  check-out procedures;


• Co-ordinate with fleet supervisor on vehicle
  
  availability, delivery and pickups from clients for both rental and
  
  transfers;


• Coordinate with fleet supervisor on chauffeur
  
  drives;


• Supervision of drivers on shifts.

• University Degree (preferred) or Diploma in
  
  Business Administration or Sales and Marketing;


• Possess a valid driving license;


• Certificate in computer packages with
  
  excellent typing speed.


• Previous experience in fleet management
  
  (preffered).

• Managing the front desk/reception;


• Issuing of quotations and follow ups;


• Preparation of rental agreements and
  
  responsible checking in and out of cars;


• Answering to routine enquiries on phone or
  
  email and handling customer enquiries and concerns ensuring customer
  
  service standards are maintained;


• Tracking and maintaining the customer
  
  database;


• Handling rental and transfer bookings from
  
  corporates;


• Compiling and reviewing reports e.g. Vehicle
  
  activities report, handover report, transfers report, daily attendance
  
  station report and car wash report;


• Supervising drivers on shift;


• Preparing kaizen reports i.e. coming up with
  
  better ways of working, coaching staff to ensure they hold the necessary
  
  skills and have the correct procedures to provide services consistent with
  
  company’s values;


• Supporting other staff to achieve their
  
  targets in terms of goals and objectives;


• Lead by example by demonstrating a
  
  professional and competent approach to work, in relationship with
  
  management and other staff members and with customers;


• Supporting management with the development and
  
  implementation of staffing schedules;


• Ensuring SOP’s are adhered to and quality
  
  standards are maintained.

• Results-orientated and able to work
  
  independently and within team environment;


• Demonstrable aptitude for problem-solving and
  
  customer focus;


• Must possess excellent verbal and written
  
  communication skills;


• Possess strong professional demeanor;


• Possess good planning and organizational
  
  skills;


• Ability to multitask and think on their feet;


• Ability to coach others.

If you are qualified and up to the

challenge send your CV to vacancies@stratostaff.co.ke and apply online by 30th

December 2015 

Please note that only qualified

candidates will be contacted. 

Our client is an Equal Opportunity

Employer