Credit Control Assistant Job in Kenya

Stima DT Savings and Credit Cooperative Society Limited (Stima Sacco) is a leading country-wide, fast growing, and licensed DTS (Deposit Taking Sacco). To achieve the planned growth, the Sacco is looking for qualified and competent persons to fill the following vacancy:

CREDIT CONTROL ASSISTANT

Job Summary 

Responsible for overseeing the collection of customer accounts in a manner that ensures high customer satisfaction and loyalty.

Core duties and responsibilities

• Monitors branch loan portfolio performance and ensures compliance to the SACCO’s policy and regulatory guidelines.
• Provides data to be used on realization of assets and attachment of loans to guarantors.
• Carries out remedial measures and active recoveries on delinquent loans.
• Communicates and issues default notices in line with the Society’s policy.
• Initiates recovery processes on delinquent loans.
• Offers financial counsel and remedial actions to delinquent facilities.
• Advises on payment plans and loan restructuring options.
• Oversees the attachment, recovery, and guarantor management of defaulter loans.
  
  
  
• Generates and submits defaulter list for CRB listing and delisting.
• Liaises with external debt collectors on loan recoveries.
• Member of the Branch Credit Committee
• Supports the Credit Officer in loan processing.
• Performs any other duties as may be assigned from time to time.

Generic duties and responsibilities

Prepares monthly, quarterly, and annual reports.

Person Specifications

• Bachelor’s Degree from a recognized Institution of Learning. 
• Diploma in Business Management or Banking in combination with three years qualifying experience may be accepted in lieu of Bachelor’s Degree. 

Experience

A minimum of three (3) years relevant experience will be a requirement. 

Knowledge, skills, and attributes

• Analytical risk assessment skills.
• Good communication and interpersonal skills
• Ability to build and maintain relationships with customers and other stakeholders.
• Ability to write reports.

Key Result Areas

• Increased customer satisfaction index
• Collection effectiveness
• Reduction in delinquent loans

How to Apply

Qualified applicants should apply on or before 5:00pm on Friday, 24^th February 2023 using the link provided in the Society’s website.

CLICK HERE TO APPLY

***Only shortlisted candidates will be contacted. ***