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Jan 7, 2018

Kwale County Job Vacancy : Customer Relations Officer - Jobs in Kenya



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Job Group ‘H’



Customer Relations Officer Job Responsibilities


  • Answering queries from the press or other media representatives

  • Writing press releases and news reports about the work of the department

  • Developing media contacts

  • Monitoring media coverage

  • Preparing media evaluation reports

  • Attending press conferences and media interviews

  • Distributing press releases

  • Attending public committee meetings as a representative of the department

  • Informing members of the public (as well as the press) about events and initiatives

  • Keeping up to date with all issues that affect the department

  • Accompanying staff on field visits

  • Organize media events and promotional activities in conjunction with other staff

  • Any other relevant duty and responsibility within the County Health Department

Qualifications for the Customer Relations Officer Job


  • Must be a Kenyan citizen Must have a diploma in Public/Media Relations

  • Excellent communication skills both written and oral

  • An excellent working knowledge of IT and all applications relating to communications

  • Strong organizational skills

  • An efficient working manner

  • The ability to write press releases and news reports

  • The ability to manage a heavy workload

  • An excellent knowledge of the national and regional media

  • The ability to work well under pressure

  • The ability to work to tight deadlines

  • The ability to work well as a team

  • The ability to work using own initiative

  • Creativity

  • Close to attention detail

  • The ability to cope with criticism

  • A friendly, approachable and confident manner

  • A flexible and committed approach to the job

  • Experience of dealing with the public in a busy working environment is useful for the job, particularly work which involves networking and developing contacts.

  • It is necessary to be able to demonstrate a strong interest in the media and a good knowledge of press contacts.


NOTE: All applicants for the following positions should Seek:-
  1. Clearance certificate from the Ethics and Anti-Corruption Commission

  2. Certificate of good Conduct

  3. Tax clearance certificate from KRA

  4. Certificate of registration and a letter of good standing, if one is a member of a professional body v. Clearance certificate from Kenya Credit Bureau

  5. Clearance certificate from HELB


Application MUST be addressed to;
THE Ag. SECRETARY
KWALE COUNTY PUBLIC SERVICE BOARD,
P.O BOX 4-80403,
KWALE
So as to reach the aforementioned by 4.00 PM on Friday, 19th January, 2018



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