Kwale County Job Vacancy : Customer Relations Officer - Jobs in Kenya

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Job Group ‘H’

Customer Relations Officer Job Responsibilities

• Answering queries from the press or other media representatives


• Writing press releases and news reports about the work of the department


• Developing media contacts


• Monitoring media coverage


• Preparing media evaluation reports


• Attending press conferences and media interviews


• Distributing press releases


• Attending public committee meetings as a representative of the department


• Informing members of the public (as well as the press) about events and initiatives


• Keeping up to date with all issues that affect the department


• Accompanying staff on field visits


• Organize media events and promotional activities in conjunction with other staff


• Any other relevant duty and responsibility within the County Health Department

Qualifications for the Customer Relations Officer Job

• Must be a Kenyan citizen Must have a diploma in Public/Media Relations


• Excellent communication skills both written and oral


• An excellent working knowledge of IT and all applications relating to communications


• Strong organizational skills


• An efficient working manner


• The ability to write press releases and news reports


• The ability to manage a heavy workload


• An excellent knowledge of the national and regional media


• The ability to work well under pressure


• The ability to work to tight deadlines


• The ability to work well as a team


• The ability to work using own initiative


• Creativity


• Close to attention detail


• The ability to cope with criticism


• A friendly, approachable and confident manner


• A flexible and committed approach to the job


• Experience of dealing with the public in a busy working environment is useful for the job, particularly work which involves networking and developing contacts.


• It is necessary to be able to demonstrate a strong interest in the media and a good knowledge of press contacts.

NOTE: All applicants for the following positions should Seek:-

1. Clearance certificate from the Ethics and Anti-Corruption Commission


2. Certificate of good Conduct


3. Tax clearance certificate from KRA


4. Certificate of registration and a letter of good standing, if one is a member of a professional body v. Clearance certificate from Kenya Credit Bureau


5. Clearance certificate from HELB

Application MUST be addressed to;
THE Ag. SECRETARY
KWALE COUNTY PUBLIC SERVICE BOARD,
P.O BOX 4-80403,
KWALE
So as to reach the aforementioned by 4.00 PM on Friday, 19th January, 2018

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