Eldoret Water And Sanitation Company Job.

Assistant HR Officer, Secretary, Assistant Quality Assurance Officer, Security Officer and Assistant Customer Service Officer Jobs in Kenya

Eldoret Water and Sanitation Company limited, a Water and sewerage Service Provider, invites applications from suitably qualified candidates to fill the following vacant positions:

1. Assistant Human Resource & Admin. OfficerReporting to the Human Resource & Administration Manager

Key duties and responsibilities will be:
Recruitment and training of staff
Performance management and improvement tracking systems;
Employee orientation, development, training, logistics and recordkeeping;
Assisting with employee relations;
Compensation and benefits administration and recordkeeping;
Employee safety, welfare, and wellness;
Maintaining employee files and the HR filing system;
Knowledge of New Labour Laws
Implementation of services, policies, and programs through HR staff and assists company managers with HR issues
Excellent interpersonal, negotiation and communication skills

Bachelors Degree in Human Resource Management ,
Post graduate Diploma in Human Resources or HND in Human Resource Management
Three years working experience in similar position
Must be Computer literate Reporting to Managing Director
Key duties and responsibilities;
Provide Secretarial and Clerical support to the Managing Director
Manage Managing Director’s Diary
Manage incoming and outgoing telephone calls and messages.
Attend to Managing Director’s office guests
Handle and distribute all incoming and outgoing correspondences and faxes A degree in Business Administration or Human Resources Management from a recognized University
Secretarial Training
Minimum three years experience in a similar position
Excellent knowledge and hands-on working experience in operating Microsoft Office Suite
Confident, excellent communication and presentation skills.
Keen on initiative and creativity.
Flexible with ability to multi-tasking
Good organizational and planning skills 3. Assistant Quality Assurance OfficerReporting to Quality Assurance Manager
Key duties and responsibilities:
Overall supervision of quality assurance staff.
Ensuring the dispensation of the right dosage of treating chemicals at optimal costs without unduly affecting water quality standards.
Developing programmes for expansion of quality assurance for the company’s products (water quality and sewage effluent) and support research and special projects.
Analyze samples for approval of applications to discharge trade effluent into sewer.
Sampling and analyzing of trade effluent
Verification of compliance with trade effluent By-Law. National environmental Management Authority (NEMA) guidelines, trade effluent discharge agreement and laws and regulations of trade effluent discharge
Advice on pre-treatment and the effects of trade effluents on treatment process
Compile and submit monthly, quarterly and annual reports to the Head of Department and departmental meetings.
Required Knowledge and Skills:Ability to identify and implement efficient paths of action to finish the assigned work.
Ability to exercise independent judgment.
Ability to establish and maintain solid working relationships with others.
Should be able to test, calibrate, diagnose, and take action.
Good communication and organization skills. Bachelors’ degree or equivalent in Microbiology.
Two years working experience in a water laboratory.
Computer literate. Reporting to Water Treatment and Distribution Manager Key duties and responsibilities:Supervise the operations and maintenance of the water intake, raw water pipelines, treatment works and/or distribution in the designated area
Ensure that the flow of river at the intake is maintained by initiating Maintain the plant and equipment on a regular basis to avoid interruptions in distribution.
Maintain records for all the operations and prepare the necessary reports on time.
Supervise, assign duties, train and motivate staff in water production and distribution unit.
Make annual budget proposal for the unit. Diploma in water engineering.
Higher National Diploma in Water Engineering will be added advantage.
Two years working experience in water supply management.
Computer literate. Reporting to Human Resource and Administration Manager. Key duties and responsibilities;Observe, monitor and report flow of visitors to the company’s property.
Observe and report any unlawful or inappropriate activity.
Provide protection and ensure safety for staff, visitors and property.
Manage emergency situations and report to authorities as appropriate.
Maintain appropriate documentation of all security tours and any incident reports.
Ensures the personal safety of staff, visitors, and property.
Responsible for investigations and other suspicious activities or security violations that require intervention.
Must have at least KCE division III or KCSE C plain.
A retired member of the disciplined forces with the capacity to prosecute.
Three years working experience in similar capacity.
Computer literate.
Must have a certificate of good conduct. 6. Assistant Customer Service OfficerReporting to Customer Services Manager
Key duties and responsibilities;
Work closely with support organizations in the development of proposals and implementation of projects.
Prepare and execute a yearly plan of customer services activities.
Develop the public awareness and network with local/international organizations and stakeholders to enhance the public image of the Company.
Prepare and execute customer surveys to assess the performance and level of satisfaction with services provided.
Supervise all work and functioning of subordinates of customer service staff and assess them on basis of their performance.
Updating customer service staff about last minute changes and monthly meeting outcomes regarding targets
Has to take care of target fulfillment assigned to customer service department and has to take responsibility if any mismanagement occurs within the customer service department.
Has to help new customer services trainees and needs to be attentive during working hours. Should have excellent communication skills to handle difficult customers.
Must be able to divide the job responsibilities and day to day targets to subordinates.
A customer service assistant should be able to organize the entire work in absence of customer service manager.
Strong organizational and interpersonal Skills, and must also understand public relations issues. Bachelor’s degree in social sciences or equivalent and community development or a post graduate qualification will be added advantage.
Three years working experience in similar capacity.
Strong organizational and interpersonal skills, excellent communication skills.
Must be Computer literate Job Grade 6 – 41184 x 894 – 46974 x 1320 – 53514 per month
Job Grade 5 - 34128 x 798 – 34926 x 798 – 35810 x 814 – 36714 x 894 – 45654 x 894 – 48294 per month All Grades are on Permanent and Pensionable TermsInterested applicants to submit their applications with detailed C.V’s, copies of relevant certificates and testimonials, daytime contacts, names and three referees to reach the undersigned on or before 14th July 2011,

Managing Director
Eldoret Water and Sanitation Company Ltd
P.O. Box 8418-30100
Eldoret

Please note that any canvassing will lead to disqualification