staff, IT, International Programs Department, and technical units, the Support
Specialist performs a key role in ensuring the success of data platform system
functionality for the IRC user community.
Specific tasks include project data migration, project configuration, technical
assistance and issues escalation, front line help desk application support, and
participation in setting standards for processes, data quality, security, and
systems configurations.
The position is based in IRC’s Program Quality Unit to ensure close contact
with technical units and country programs and acts as a conduit to further IT
and vendor systems support.
Major Responsibilities