Simba
Corporation (Simba Corp) is a leading multi-sector group of companies
representing leading global brands across the motor and hospitality sectors in
Kenya.
We
take pride in our organization’s long history characterized by exceptional
growth across these and other various sectors.
Under
our Simba Motors division, we are the local franchise holders for international
brands such as Mitsubishi, FUSO, BMW, Renault, SAME and Mahindra.
Our
Hospitality division owns Villa Rosa and Olare Mara, managed by the world
leading hotelier, Kempinski; as well as Acacia Premier hotel in Kisumu.
Other
subsidiaries under the Simba Corp. umbrella include AVIS, Simba Leasing, Africa
Fleet, and our Power Systems division which manages sales and aftersales of
AKSA and GE generator brands.
Simba
Corp. is opening a new innovative, customer-centric motor-vehicle branch in
Westlands, Nairobi, which will provide a unique and differentiated customer
experience for three of our automotive brands.
The branch will deliver an exceptional level of seamless Sales and After Sales
Service to cater to our customers’ need for convenience and deliver a premium
experience; the first of its kind in East Africa.
To blaze the trail in this new frontier, we are looking for two highly skilled,
passionate and driven individuals who will be integral in delivering an
Exemplary Customer Experience to all who walk through our doors.
Position: Service Manager
Location: Westlands Branch
Reports
to: Head
of Branch, Westlands
Supervises: Service staff
Job
Purpose: The
role will be responsible for the smooth and efficient operations of the
workshop, ensuring that work is well scheduled and that service is carried out
to the highest levels of quality in line with Simba Corporation’s policies and
standards.
Key
responsibilities will include:
- Continuously
review of service quality and ensuring effective SOPs are developed and are
adhered to; - Participate
in the preparation of plans and budgets for the service department; - Maintain
the workshop in line with the required principle and company standards; - Responsible
for timely ordering of required parts, tools and equipment for the workshop
and managing their usage; and - Responsible
for ensuring the set revenue and profit targets for the workshop are met.
Required
qualifications and experience:
- Higher
National Diploma or Bachelor’s degree in Automotive or Mechanical
Engineering with a bias in Motor Vehicles or related field; - Minimum
of 8 years’ relevant working experience; and - At
least 3 years’ management experience.
- Excellent
technical knowledge - Excellent
organisation and coordination skills - Excellent
communication and interpersonal skills - Excellent
people development skills
Position: Head of Branch, Westlands
Reports
to: Chief
Commercial Officer
Supervises: Branch staff
Job
Purpose: The
role will oversee the operations of the branch, ensuring achievement of the
sales and aftersales targets and that customer relations are continuously
enhanced.
Key
responsibilities will include:
- Provide
overall leadership for the branch including managing all related staff
matters; - Develop
and execute strategies to meet sales targets in conjunction with the Chief
Commercial Officer, General Manager Group Sales and the respective Brand
Managers; - Overall
responsibility for managing the sales team at the branch to achieve their
targets; - Oversee
the Service and Parts operations, ensuring all are meeting brand/CI
standards, in close liaison with the relevant heads of the functions at
Head Office; - Ensure
all staff deliver top notch customer service; and - Serve
as the branch’s key company spokesperson and thus host key visitors and
customers coming to the branch.
Required
qualifications and experience:
- Bachelor’s
degree – in Business Administration, Marketing or related field; - Member
of a recognized professional body; - Minimum
of 8 years’ relevant working experience; and - At
least 3 years’ management experience.
- Good
grasp of accounting principles - Excellent
people management skills - Excellent
interpersonal and communication skills - Excellent
negotiation skills - Computer
literacy
How to
Apply
If you can clearly demonstrate your abilities to meet the relevant criteria for
the roles above, please send your application letter accompanied by your CV,
citing the relevant job being applied for, to vacancies@simbacolt.com.
The
deadline for applications is Friday 19th August 2016.
Only shortlisted candidates will be contacted.
Thank you for expressing your interest to work for Simba Corporation.
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