Pharmaceutical Technologist at Penda Health

Penda Health is an award-winning startup company that is transforming healthcare in East Africa by building a chain of outpatient health clinics that offer evidence-based medical care and unparalleled member experience at surprisingly affordable rates. Penda is ranked the Best Health Care Firm to work for in Kenya and the #26 Best company to work in Kenya. More info is available at PendaHealth.com or Facebook: Penda Health.

The role

The Pharmaceutical technologist is a team member who is passionate about providing and promoting primary health care services in Kenya and across the continent. You should apply if you believe you can provide compassionate, patient-centered, and evidence-based clinical services to clients at Penda Health. We expect you to create an outstanding patient experience for our clients, so that they know the value of having a primary healthcare physician and therefore choose Penda Health as their primary healthcare provider.

Responsibilities:

Offer amazing patient experience!

• Work with clinical officers to ensure safe, economical and rational use of drugs and other pharmaceutical products


• Treat patients with empathy and understanding.


• Listen to patients and make them feel heard.


• Go above and beyond in meeting patients’ needs.


• Maintains the highest regard for patient dignity and experience.

Manage a complex formulary

• Implement high standards of drug storage, usage, cost effectiveness and ensure cleanliness of the medicine storage areas by complying with procedures, rules, and regulations.


• Maintain pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; preparing labels and removing outdated drugs.


• Check the expiry dates of pharmacy drugs and adhering to the SOPs in place.


• Safeguard pharmacy stocks and conduct stock takes as per the standard operating procedures.

Be an amazing teammate!

• Protect patients and employees by adhering to infection-control policies and protocols.


• Maintain knowledge and stay abreast of all the changes that occur in the Pharmaceutical field.


• Be an integral member of the whole medical centre team when it comes to providing an amazing patient experience, doing community outreach, and marketing Penda’s services.


• You are punctual to your point of work when scheduled, and you communicate with your manager in any situation where you are unable to keep time.


• Always be open to feedback from other medical centre teammates, and you offer constructive feedback to teammates as needed.


• Perform any other duties as required by the branch manager.

Qualifications and attributes for the position holder

• Diploma in Pharmaceutical Technology and with a valid  license


• Minimum 1 year experience in health or community related work.


• Ability to interact well with patients.


• Great team player with drive for results.


• Ability to work under minimum supervision.


• General computer proficiency.


• Excellent oral and written communication skills in English & Kiswahili

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