Zonal Manager at HCS Africa

The name HCS Africa is derived from carefully selected words: ‘Human’, referring to our people-oriented approach, ‘Capital’, referring to our commitment of increase in profit, and ‘Synergies’, referring to the collaborative nature of our organization. Therefore our service provisions and methodologies are wholly centered on adding value to your most important source of profit – Human Resource – and anything else in line with your business priorities which require the synergy of our partnering stakeholders.

Key Responsibilities

• Achieve the Sales (Revenue) targets of the Territory – both Mobile & MFS


• Achieve Customer Base targets via acquisition drives


• Drive Channel Specific Agenda in line with Company targets – ASOs, SSOs, Agencies.


• Achieve Site Profitability targets within the Territory via Site-based activities & programs.


• Oversee & drive the people capability agenda across all levels – TDRs, DSAs, Commandoes.


• Ensure customer expectations regarding standard of services & product knowledge are met, both in Stores & in Partners stores


• Monitor the activities of competition and to prepare counter action plans.


• Prepare and submit reports as required.

 Deliverables for this role

• Partner management – ensuring channel partners are engaged and effectively driving brands on the ground.


• Sales targets – Delivering assigned sales targets on revenues, airtime, gross additions, data and devices.


• Field agents & Partner team management (DSAs, Commandoes) – managing teams output as per business objectives.


• Visibility – ensuring partners outlets, trade and general market visibility


• Availability – ensuring availability of products & services within the markets/areas.


• Reports – sharing reports as required.

Professional Qualifications & Competencies

• Bachelor’s Degree in Business, Marketing or related field


• 2 – 3 years’ experience in sales and distribution role in Telco/FMCG


• Customer focus


• Influencing and negotiation skills


• Networking and building partnerships


• Analytical thinking


• Sales management


• Route to market management


• Planning and organisation


• Reporting

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