The ideal candidate should possess the following:
• A bachelor’s degree in Computer Engineering/Computer Science/Information Technology
• 2 yrs Experience developing desktop and web applications using . NET (DOT NET) Framework. Familiarity with Visual Studio .NET development environment would be an added advantage.
• Experience working with Microsoft SQL Server Relational Database Management System with the ability to develop reports using SQL Server Reporting Services.
• Previous experience working with a CRM would be an advantage.
Consultants Duties
• Analyze front office processes (sales, marketing and customer service) to identify opportunities for improvement
• Gather and understand client functional requirements
• Implement and deploy Microsoft Dynamics CRM
• Perform gap analysis between a client's requirements and the functionality within Microsoft Dynamics CRM
• Configure the application to meet a client's requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Tool, or SDK
• Identify creative work-arounds to meet requirements without the development of custom code • Understand the functional capabilities and limitations for out of the box functionality as well as custom code
• Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training)
• Design and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applications
• Assist in Developing data conversion and testing strategies
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