Hospitality Company Housekeeping Supervisor Job in Kenya

Our Client is in the Hospitality Company currently recruiting a Housekeeping Supervisor.

Job Summary: The Housekeeping Supervisor is responsible for planning, organizing, and developing of the overall operation of the housekeeping department  

Responsible for staffing, scheduling, training and developing hourly staff.

Tasks and Responsibilities:

• Manage the daily activities of the Housekeeping department to include appropriate cleaning of all offices, concourses, seating areas, washrooms, restaurants, concession stands, suites, and all public spaces.


• Planning, organizing and directing team members to ensure the highest degree of guest satisfaction.


• Daily supervision of the housekeeping staff, including the day, event and post-event crews.


• Daily supervision of the grounds keeping staff, including the day, event and post-event


• Daily supervision of the grounds keeping staff, including the day, event and post-event crews.


• Purchase, re-order and maintain housekeeping supplies and inventory.


• Conduct pre-event inspections of all rooms, concourses, clubs, seating areas and public areas prior gate opening for every event held at the Arena.


• Recruit, schedule and train all new housekeeping staff members.


• Maintain the housekeeping budget, providing billing summaries and expenses for all pre and post events.


• Uphold the highest standards of cleanliness, safety, and conduct.


• Knowledge of OSHA and safety standards within Housekeeping department.


• Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event.


• Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.

Knowledge, Skill and Abilities

• Previous experience managing a team of housekeeping employees through motivation, coaching and development.


• The ability to anticipate customer needs, change goals and direction quickly and multitask


• Working knowledge of rooms management systems.


• Advanced knowledge of Housekeeping process and procedures.


• Proven experience supervising housekeeping departments of 15+ employees.


• Ability to maintain a budget


• Proven excellence in customer service.


• Capable of using independent judgment/solid decision making skills ability


• Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization.


• Activator/self-motivated to accomplish goals, with a strong sense of responsibility.


• Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases).


• Demonstrated sound organizational, coordinating and personal interface skills.


• Demonstrated excellent written and verbal communication skills.


• Proven job reliability, diligence, dedication and attention to detail.


• Must be flexible with working nights, weekends, and holidays.

Education and Formal Training:

• A minimum of 4 years experience in all aspects of Housekeeping in a large, multi-use facility required, with at least 2 years of supervisory experience.


• Relevant Course in Housekeeping

If you feel you fit the above role, please send your CV only quoting the job title on the email subject to jobs@alternatedoors.co.ke