Regional Operations Manager | ReliefWeb

Regional Operations Manager

Save the Children is the world"s leading independent organisation for children. We work in 120 countries. We save children"s lives; we fight for their rights; we help them fulfil their potential.

We work together, with our partners, to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives.

We have over two million supporters worldwide and raised 1.9 billion dollars last year to reach more children than ever before, through programmes in health, nutrition, education, protection and child rights, also in times of humanitarian crises.

Following a major transition, our international programmes are now delivered through a merged operation with 15,000 staff, managed through seven regional hubs and reporting to a relatively small, central office. We"re changing to become more efficient, more aligned, a better partner, a stronger advocate, a magnet for world-class people and relevant for the 21st century.

Save the Children works in 12 countries in East and Southern Africa (Kenya, Somalia, Uganda, Rwanda, Sudan, South Sudan, Tanzania, Ethiopia, Zambia, Zimbabwe, Mozambique, Malawi) with a current staff complement of approximately 3500 staff

Role Purpose:

As a member of the East and Southern Africa regional office operations team, the Operations Manager acts as a coordinating focal point for operational issues, providing support to designated Country Office (CO) operational delivery across the full spectrum of Save the Children programmes in both development and humanitarian response activities, ensuring effective information flows and assistance in adherence to SCI operations procedures/standards.

The Operations Manager will support CO operations staff in managing development & humanitarian efforts and will provide directional advice to the country programme in concurrence with the Country Director and ESARO team. The post-holder will effectively and efficiently support operations systems, processes and activities so that programmes are delivered on time according to organisational strategy, donor requirements and within allocated budgets.

S/he will take leadership on aspects related to staffing structure and management, awards, security and logistics systems and will play a strategic role in the effective scale up and management of Save the Children development & humanitarian programmes to increase impact and enable positive change for children in the East Africa region.

Contract Duration: 2 years

Location: East and Southern Africa
Qualifications and Experience

• Extensive program and operations management experience in international development and humanitarian programs, including




• Demonstrated ability to set up operational management systems in a large complex programme




• Direct experience of delivery of humanitarian programs, in a technical or operational role, in at least 3 different contexts




• Senior management role within a complex country programme and/or in a large scale emergency response




• Previous experience of managing technical/programme/operations/support teams in large-scale first phase emergency response is essential




• Knowledge of international humanitarian and development systems, institutions and donors (programmes (including ECHO, DFID and OFDA), and of procedures, accountability frameworks and best practices




• Demonstrated ability to thrive in a complex, matrix management environment. Highly developed interpersonal and communication skills including influencing, negotiation and coaching.




• In depth knowledge and experience of logistics systems and requirements in a multi field office, multi programme setting




• Security management experience across a large programme




• Substantial training and capacity building experience



• Cultural sensitive, with highly developed interpersonal and communication skills including influencing, negotiation and coaching.


• Experience of supporting and developing programmatic staff with different backgrounds and expertise


• Commitment to Save the Children values.


• Ability and willingness to change work practices and hours in the event of major emergencies.


• Willingness to travel in developing countries (varying, but expected to be at least 40% of time).


• A degree in a relevant field either in relation to development, disaster management, management

Please apply in English saving your CV and covering letter as a single document, including your salary expectations for this role. To see a full a job description, please visit our website at www.savethechildren.net/jobs

We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. Employment is subject to our Child protection standards including background checks and adherence to our Child Safeguarding Policy

Save the Children is an equal opportunity employer and seeks to employ and assign the best qualified talent. Disclaimer:

Save the Children International does not charge any kind of fee at whichever stage of the recruitment process and does not act through recruitment agents