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Our Client in the NGO sector is sourcing for a Front Office Admin who will provide efficient receptionist services for the Secretariat and also provides administration services from the front desk.
Responsibilities for the NGO Front Office Admin Job
- Handling incoming and outgoing telephone calls and deliveries.
- Assists staff in using telephones by setting up passwords and voice mail.
- Receiving visitors at front desk and directs them as appropriate.
- Assists in typing of correspondence for various staff including visa letters and other letters as may be requested
- Assisting in the recruitment process such as preparing interview schedules and calling candidates.
- Delivery, receipt and distribution of mail from courier services.
- Translations—English/French for French speaking callers and visitors
- Assisting in preparation of documentation for various meetings as requested.
- Supporting institutional events and HR& administration driven initiatives. Staff parties, staff engagement activities etc
- Undertake any other duties as may be directed by the HR Unit and other departments within the organization.
NGO Front Office Admin Job Qualifications
- Bachelors Degree in Business Administration or equivalent
- Diploma of proficiency in French an advantage
- At least 2 years relevant experience
- Excellent communication and interpersonal skills
- Mature candidate.
- Excellent customer service skills and telephone etiquette
- Familiarity in modern office communications systems
- Good team player
- Well organized
- Proficiency in standard office computer applications and databases such as; MS Office Word, Excel, PowerPoint and Internet
- Ability to work in French as well as English
- The ideal candidate should have strong Administration skills and the ability to multitask.
- Additionally their French skills should be Basic/Intermediate level.
Main Internal Contacts
- HR & Administration Manager
- Office Assistant/Driver
- All staff
Main External Contact
- Visitors to the Secretariat
- Callers – local and international
- Suppliers/vendors
Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time telephone number to the email address: [email protected] with Front Office Admin on the Subject line.
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