Performance Manager

Crown Agents USA, Inc. (CA-USA) is seeking a Performance Manager for the Kenya Essential Medical Supplies Agency (KEMSA) in Kenya.

Our Business

Crown Agents USA, Inc. (CA-USA) is a U.S. incorporated international development company providing direct supply chain services, technical assistance and training to improve governance and economic growth. CA-USA is part of the Crown Agents international group, which works for the public and private sectors in more than 100 countries, as well as for international donors and development institutions. Crown Agents has a core staff of over 1000 employees in more than 35 countries.

Role & Responsibilities

USAID is seeking proposals from qualified organizations interested in providing services to implement the USAID/Kenya KEMSA (Kenya Essential Medical Supplies Agency) Support Program. KEMSA is the organization responsible for the procurement, warehousing and distribution of quality health commodities to meet demand in the public sector. KEMSA maintains a Central Warehouse in Nairobi and regional depots in seven regional service sites.

This program will strengthen KEMSA’s capacity to ensure an effective supply chain that meets demand of the service sites throughout the country. The KEMSA Support Program will run between two to five years and the implementer is expected to transfer learning to KEMSA to ensure institutionalization for sustainability in accordance with USAID/Kenya Implementation Plan and Global Health Initiative principles. The program is expected to build on gains made in the past as well as to solidify and grow technical capacity, collaboration, and implementation in the key priority areas of KEMSA’s legal status, operational mandate, governance architecture and practice, inventory control, warehouse management, logistics management tracking systems, procurement, storage, and distribution of medical supplies and performance management.

The overall program goal is a strengthened Commodity Management System at KEMSA for effective service provision to client health facilities throughout the country. The outcome will be a strong, efficient, effective and accountable KEMSA with regard to its commodity procurement, warehousing and distribution role and a unified integrated, responsive and sustainable national supply chain management system.

Specific Responsibilities

•The Performance Manager is a key member of the KEMSA Project and reports to the Chief of Party, KEMSA Support Programme
•Responsible for providing technical direction, management and liaison for all areas of performance management, audit and monitoring & evaluation at KEMSA to enable it to improve its own performance against set objectives/targets and corporate/brand image
•Support the development of a measurable, verifiable, time bound, and costed Performance Management Plan with clear targets, timelines and performance indicators and roles and responsibilities.
•Develop, agree and implement a Project Monitoring Plan with policy makers and key stakeholders and share outputs semi-annually or as required
•Oversee the design and implementation of strategic and sustainable monitoring and evaluation processes in supply chain management made by KEMSA and identify and record lessons learned/best practices.
•Spearhead local capacity building in performance management and operational sustainability for KEMSA, MOH and other national stakeholders
•Provide technical direction and support for establishing KEMSA’s audit and Monitoring & evaluation department
•Develop and agree on appropriate output and outcome indicators with Government of Kenya partners and other development partners for both technical and management areas
•Developing performance MOUs between KEMSA, Government of Kenya ministries, key partners and health facilities - to be monitored on a quarterly basis
•Build & maintain constructive and strong relations with KEMSA, MoH officials, USAID/Kenya and other international stakeholders present on the ground.
•Bring a fresh perspective and innovative ideas and strategies to performance management and accountability at KEMSA via implementation of innovative approaches and/or new technologies.
•Provide comprehensive PMP, M&E, Monitoring Plans and special reports to USAID/Kenya COTR for approval as required.

Qualifications

•Minimum undergraduate degree in business administration, pharmacy, public health logistics, international development, economics or a related field
•At least 5 years experience at senior project manager level for a donor development program.
•Ability to demonstrate breadth and depth in technical expertise in performance management planning, monitoring & evaluation, KPI system design and implementation in international development projects.
•Significant and demonstrable knowledge and experience in programming and program tracking in developing countries essential.
•Strong leadership skills and ability to build collaborative relationships with national, and international stakeholders and clients to achieve common objectives
•Excellent written and oral communication skills.
•Strong knowledge of health commodities management desirable.

To apply to this position, please email your CV to careers@crownagents.com. Include your name, along with the title of the position you are applying for, in the subject line. Visit our website at www.crownagentsusa.com for more information about our company. No phone calls, faxes or walk-ins please. Crown Agents USA, Inc. is an Equal Opportunity Employer.

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