Banking Jobs in Kenya – KCB

Customer

Service Manager, Brokerage Services

The Position: Reporting to the Head of Brokerage, the position will be

responsible for building relationships and providing clients with value add

solutions using a vast array of Investment Banking Products.

Key Responsibilities:

• Champion
  
  the delivery of consistent, seamless and trusted customer service to
  
  ensure customer retention and loyalty.


• Identify
  
  and provide solutions to Clients’ financial needs, keeping records and
  
  trouble shooting on client relationships.


• Develop
  
  a client retention plan for KCB Capital.


• Communicate
  
  regularly and build deep relationships with the firms ‘clients.


• Provide
  
  seamless, timely, attentive and responsive service to customers.


• To
  
  Build and maintain productive and strategic relations with customers/
  
  stakeholders to drive the development and delivery of business solutions
  
  and revenue growth for the brokerage business.


• Ensure
  
  strong cross- selling of existing and new products to existing and new
  
  clients; and in this process, maintain effective liaison with all relevant
  
  business units in the Bank


• Identification
  
  of new business opportunities and maintaining the relationships.


• Researching
  
  the latest products and regulations, analyze market intelligence and
  
  generate recommendations for follow up by product specialists.


• Ensure
  
  timely preparation of relevant client reports


• Ensure
  
  compliance to the Bank’s policies, procedures and regulatory requirements.

The

Person:

For the above position, the successful applicant should have the following:

• University
  
  Degree preferably in a business related field.


• Professional
  
  qualifications (CFA/KIB/ACIB/CPA/ACCA) or MBA is an added advantage.


• At
  
  least 4 years’ proven experience in managing Client Brokerage
  
  relationships and customer service.


• Demonstrate
  
  sound knowledge of brokerage and advisory business environment,
  
  regulations and operations.


• Excellent,
  
  high quality interpersonal, presentation, problem solving, negotiation
  
  skills with the ability to positively and clearly communicate with a
  
  variety of constituents.


• Ability
  
  to network through all open channels with large technological dependency
  
  for the target market.


• Proven
  
  excellent analytical, planning, organization and execution skills.


• Experience
  
  with Advisory Products will be an added advantage

The

above position is a demanding role for which the Bank will provide a competitive

package for the successful candidate. 

Senior

Dealer – Treasury SME & Retail Sales
 

The

Position: Reporting to the Head, Treasury SME & Retail sales, the

position will be responsible for the delivery of foreign exchange income from SME

& Retail clients through negotiated retail deals, counter traded deals,

increased swift transactions and other online Forex transactions.

Key Responsibilities:

• To
  
  implement the Treasury SME & Retail sales strategy in line with the
  
  overall Treasury Function Strategy; to ensure achievement of profitability
  
  targets through revenue maximization and prudent cost management.


• Drive
  
  and monitor performance of SME & Retail forex sales through the branch
  
  network to grow revenues and sector customer base under assigned
  
  portfolios to meet set targets


• Drive
  
  forex sales through targeted sales initiatives and product packaging
  
  through the branch network and directly to key SME & Retail customer
  
  segments


• Build
  
  and maintain productive and strategic relations with customers,
  
  stakeholders to drive the development and delivery of business solutions
  
  and revenue growth for the specific sectors or portfolio.


• Support
  
  the delivery, availability and visibility of Treasury products across
  
  delivery channels and contribute to new product development/customization
  
  for SME & Retail segment.


• Ensure
  
  strong cross- selling of existing and new products to existing and new
  
  clients; and in this process, maintain effective liaison with all relevant
  
  business units in the bank


• Support
  
  daily overseeing of the correct application of methods and processes in
  
  the unit


• Co-ordinate
  
  branch network visits to build staff product awareness on Forex business
  
  and other treasury products and services.


• Monitor
  
  end of day revaluation forex rates in the Bank’s core Banking System and
  
  ensure forex transactions are appropriately processed and completed.


• Maintains
  
  a detailed and current understanding of the industry; (at a macro, sector
  
  specific, current market structures; regulatory requirements and issues)
  
  to ensure that that opportunities are realized and the risks mitigated.


• Ensure
  
  compliance to the Bank’s policies, procedures and regulatory requirements.

The

Person:

For the above position, the successful applicant should have the following:

• Bachelor’s
  
  Degree in any Business related field.


• Certified
  
  Foreign Exchange and Money Market Dealer (ACI).


• Master’s
  
  Degree in Business related field will be an added advantage.


• Minimum
  
  4 years proven working experience in a large dealing room/ Treasury
  
  Function; 2 years of which must be in middle management level.


• Comprehensive
  
  understanding of the forex business market, the SME sector and working
  
  knowledge of the Funds Transfers channels of a bank.


• Thorough
  
  understanding of local and global market regulations applicable to foreign
  
  exchange.


• Good
  
  understanding of various limits that apply to FX Trading and knowledge of
  
  risk management and its application to financial markets.


• Knowledge
  
  of the end-to-end processes of Treasury products and services


• Should
  
  have excellent high quality interpersonal, communication and negotiation
  
  skills with the ability to network and strong business relations.


• Should
  
  be innovative in identifying develop and harnessing new and existing
  
  opportunities for hedging/trading to maximize business revenue.


• Analytical
  
  skills and excellent flair for numbers.

The

above position is a demanding role which the Bank will provide a competitive

package for the successful candidates.

Auditor –

Credit, Treasury and Legal Audit
 

The

Position:Reporting to the Audit Manager, Credit Treasury and Legal Audit,

the job holder will be required to provide independent and objective assurance

on the effectiveness of risk management, control and governance processes in

order to add value and improve the organizations operations.

Key Responsibilities:

• Provide
  
  input in risk assessment for development of the annual internal audit
  
  plans.


• Perform
  
  audit procedures to give assurance on effectiveness and efficiency of
  
  control environment, and compliance to KCB Group policies and Central Bank
  
  of Kenya (CBK) Prudential guidelines.


• Review
  
  and evaluate the systems of internal controls and assess their adequacy
  
  and effectiveness in management of risks and propose value adding
  
  recommendations for improvements.


• Documents
  
  the results of audit work in accordance with internal audit guidelines and
  
  the Institute of Internal Auditors (IIA) standards.


• Provide
  
  assurance that organization‘s objectives and goals will be achieved
  
  efficiently and effectively.


• Maintain
  
  respectful and effective communications and relationships with key
  
  stakeholders.


• Communicate
  
  to management the audit results, and recommendations to address identified
  
  control weaknesses.


• Perform
  
  other audit related duties as assigned from time to time.

Position

Qualifications / Requirements:

• An
  
  undergraduate degree in a business related field or Law.


• Professional
  
  Treasury business qualification in ACI.


• A
  
  Master degree is an added advantage.


• A
  
  minimum 4 Years’ banking experience covering at least 2 years in Treasury,
  
  Credit, Legal.


• Appreciation
  
  of banking regulatory framework and internal policies.


• Strong
  
  business and financial analytical skills.


• Superior
  
  communication and Inter-personal skills, including report writing and
  
  presentation skills.


• Knowledge
  
  of Audit Standards.


• Appreciation
  
  of the Banks Credit and Treasury products and services.


• Ability
  
  to commit 75% of time to travel.

The

above position is a demanding role which the Bank will provide a competitive

package for the successful candidates. 

If you

believe you can clearly demonstrate your abilities to meet the criteria given

above, please submit your application with a detailed CV, stating your current

position, remuneration level, e-mail address and telephone contacts quoting the

job title/reference in the subject field to recruitment@kcb.co.ke.

To be considered your application must be received by 19th August, 2016

Only short listed candidates will be contacted.