Alcatel-Lucent Job Vacancy : RSO NPO Cluster Line Manager - Jobs in Kenya

Overall purpose of this position

 

Line Manager is in key position to drive RSO success by ensuring that there are right capabilities to meet business targets & customer expectations.

Responsible for getting effective performance, ensuring adequate capability development, discipline, counselling and recruiting.

Main Responsibilities

– Hiring skilled, result oriented and team player engineers.

– Coaching & mentoring your team to enhance their performance, increasing self confidence and support professional growth.

– Responsible for team capability development in order to meet business requirements.

– Resource supply: Understanding project demands, business forecast and potential business growth to ensure better, faster and cost effective resource balancing.

– Builds an exciting and open environment where team members learn from each other and set high standards for themselves and the team.

– Communicate openly through continuous dialogue & exchange of information within the team and ensures that employees understand topics which affect business, profitability and individual.

– People management: Responsibility and accountability of team Objective Settings, Performance evaluation, Personal Development Plan Annual Compensation Plan.

– Cost Centre planning, FPO balancing and ensuring the implementation of cost reducing measures.

– Ensuring that all RSO/NSN process and guidelines are disciplinarily executed.

– Monitor and take actions to ensure that global quality standards are maintained in delivery and execution.

Deliverables:

 

– Stream Monthly Meeting, F2F meeting with all subordinates is advisable to build healthy two-ways communicating culture. MoM to be reported in MySite

– Monthly stream report to be provided to stream head.

– Providing monthly stream productivity report. High-level analysis and action plan to improve team productivities closer to ME Benchmarking

– Ensure 100% WTR Filling rate for the team and 100% approving subordinates WTR HB Time Entry.

– Updating RSO tools and databases as per schedule (HC LE, Ramp down, CoDe, etc)

– Monthly CC planning update and FPO balancing measures.

– Ensure 100% completion of all ATP forms within the provided timelines

– Follow recruitment tools and process in line with NSN policies.

– Team quarterly performance review

 

KPIs:

– Quarterly Process Audit results

– Productivity: ME Benchmarking productivity

– Zero FPO and Monthly CC planning update.

– 100 % ERM filling rate

– HC Data Accuracy against P23 & EWS

– HC Demand Supply Gap

– Improving team competence level in reference to stream regular Question Based Assessment.

– Line Manager Index and Employee Engagement Surveys.