Job Title: Junior Officer, Human Resources
Job Location: Nairobi (Candidates must be legally entitled to work in Kenya at the time of application)
Reports to: Senior Manager, Human Resources
Contract Details: Fixed Term One (1) Year Contract, subject to availability of funds and performance
Job Summary:
The incumbent will be responsible for general HR administrative support together with processing monthly national payroll. Includes undertaking a range of administrative duties, following processes and managing HR data & systems to ensure accuracy at all times.
Recruitment/Induction/Orientation/On-Boarding:
- Preparing longlisting matrix for submission to hiring manager
- Scheduling of interviews including contacting candidates, booking venues etc.
- Identifying and notifying the interview panel of time and date of interview
- Coordinating collation of practical tests and interview questions and interview reports from interview panelists
- Assisting in conducting interviews for support positions
- Reference checking and providing interview feedback to unsuccessful candidates
- Organizing pre/post-employment medical check-ups for staff
- Liaison with ICT for creation of new ICT users and disablement of leavers
- Scheduling and conducting induction/orientation for new staff with other departments
- Assisting new staff in appropriately completing induction forms, creating and maintaining hard and soft files for new staff
HR Administrative Roles:
- Timely submission of complete & correct medical, life, WIBA and AMREF cover memberships forms (where applicable) for new staff and termination of the same appropriately at exit
- Issuing and retrieving IDs and smart cards to staff
- Maintaining files for staff medical, life, WIBA and AMREF covers
- Maintaining leave/TOIL records
- Archiving staff records six (6) months after end of employment
- Tracking and updating on supplies requests and other HR related requests
- Facilitating timely approval, receipt and payments for HR services
- Dispatching and ensuring receipt of all staff documents while maintaining relevant records
Benefits Administration:
- Processing national payroll and all statutory payments
- Administration of staff welfare, insurance (medical, personal accident and life) and pension scheme benefits
Contracts Management and Staff Separation
- Issue contracts to new staff and process contract extensions, monitor contract expiry dates and notify Line Manager and HODs for further direction
- Coordinate probation reviews and confirmation and report to the Manager on PIP actions.
- Advise and facilitate staff in the clearance process including preparing final payments and terminal benefits
Data Analytics
- Collating of HR data, storage and retrieval, keeping the staff database up to date
- Data organization in HR Master/Paymaster, spreadsheets and other forms
- Data cleaning to ensure there is no duplication or error and incompleteness
Policies, Procedures & Best Practices
- Ensure staff are aware and understand their terms and conditions of service and any changes that may be applicable
- Contribute to the review, dissemination and implementation of HR and administration policies and procedures
- Monitoring for compliance with employment law, policies and procedures**Others:**
- Reporting grievances and complaints to Line Manager for further action
- Scheduling HR related activities and initiatives e.g. staff meetings/briefs, learning forums e.g. brown bags, staff support visits etc.
Responding to Emergencies:
- Participating and contributing towards Concern’s emergency response, as and when necessary
- Complying with Concern’s health, safety and security guidelines during emergencies
Concern Code of Conduct and Associated Policies:
- Adhering to the standards of conduct outlined in the Concern Code of Conduct & Associated Policies
- Supporting and promoting the standards outlined in the Code of Conduct & Associated Policies to the team, partner organisations and beneficiaries, and being committed to providing a safe working environment
Accountability
In line with Concern’s commitments under the Core Humanitarian Standard
(CHS):
- actively promote meaningful community participation and consultation at all stages of the project cycle (planning, implementation, M&E);
- work with relevant colleagues to ensure that the Complaints and Response Mechanism (CRM) is functional and accessible, that feedback and complaints are welcomed and addressed;
- work with relevant colleagues to ensure that information about CRM, safeguarding and expected staff behaviour is disseminated among programme participants and communities.
Education, Qualifications & Experience Required
- Bachelors’ degree in Human Resources Management, Administration, Business Management or relevant field.
- At least two (2) year working experience. Previous experience in an international NGO is an added advantage.
- Excellent coordination, interpersonal and communication, skills
- Attention to detail, confidentiality, integrity and ability to handle sensitive situations and a team player **
- Excellent writing and oral skills in English and Kiswahili.
Concern has an organizational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organization, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.
Concern’ is the trading name of ‘Concern Worldwide’, a company limited by guarantee, registered number 39647; registered charity number CHY 5745, registered in Ireland, registered address is 52-55 Lower Camden Street, Dublin 2, Ireland. Follow Concern online: www.concern.net
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