Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and accurately. We have diverse staff of seasoned professionals who are passionate about value addition to our clients. We deliver our services in a professional manner offering expertise support that amplifies a company’s potential by having a systematic process to not only offer the best talents but also other performance monitoring services. Over the years, we have acted as a preferred and the best Recruitment and HR Consultancy Company in Kenya, Africa, Middle East and handling assignments from all corners of the world. With our vast experience and in depth understanding of international recruitment procedures, we have proved ourselves in providing end to end HR solutions which bridges the gap between the employer and the employee, bringing them together. We are a one stop shop for all HR Solutions in Nairobi, Kenya; ranging from Recruitment and Head hunting, Labour outsourcing, Payroll Management, Staff Training and Team building, Performance Management, Developing Employee handbooks and manuals, we also conduct salary surveys and offer marketing services. Our services help organizations to implement effective processes to ensure organizational goals and objectives are achieved with ease and speed. We strive to provide you with unrivaled quality services to increase the effectiveness of your operations. So if looking for the best Recruitment and HR Consultancy company in Nairobi, Kenya; Look no further and get us working.
Responsibilities
PLANNING/STRATEGY
- Develop and present a Sales Strategy for the Company in line with the Company’s overall strategic plan and objectives.
- Develop sales plans and budgets for the Company in line with its overall budget, strategic plan and objectives.
- Continuous monitoring, reporting and review of the Company’s performance against set Sales Strategy and budget and where required present and recommend changes for approval
- Prepare and present sales forecasts by product, sales territories, volumes, revenues etc. to support overall planning
- Perform competitive industry analysis to support strategic recommendations
TARGETS
- Achievement of the Company’s sales volumes and sales revenue targets
- Setting of targets for the Sales teams
- Cost containment as per budget allocation
- Growth of customer base
ADMINISTRATION
- Provide leadership to the Sales Division by ensuring that the appropriate structures, systems, competencies, and values are developed in order to ensure the achievement of the Company’s overall objectives and plans
- Establish a system of reports and communications for all information relating to sales including feedback mechanisms
- Prepare periodic Sales reports for presentation and submission to the Management team and Directors
- Based on sales performance, review and revise strategies accordingly
- Establish and adjust selling process by monitoring costs, competition, supply, and demand; drive the sales processes in a cost-effective manner
- Provide supervision through field visits.
- Appraise the performance of the Sales team members.
- Review departmental staff needs with a view to recruit new employees and make appropriate recommendations to the Human Resource Department.
CUSTOMER RELATIONS
- Responsible for the Company’s customer portfolio
- In conjunction with relevant departments, oversee all customer service matters
- Oversee all customer inquiries and requests are appropriately responded to in a timely manner.
- Oversee all outward-bound communication to customers
- Lead on customer satisfaction surveys and report to management to inform on implications/future sales strategies.
- Represent the Company in customer engagements
MANAGEMENT
- Establish effective relationship and collaboration with other department to address key business issues.
- Participates in all aspects of recruitment and selection for the Sales department
- Oversee in conjunction with relevant departments, product research and development according to market trends and customer demand and coordinate feasibility studies on proposed products.
- Liaise with line departments with regards to performance on production, logistics, pricing and invoicing.
Qualifications
- 8+ years of relevant experience in a busy FMCG dealing mostly with food stuffs
- Diploma or a University degree in a business field or equivalent
- Computer literate-working knowledge of MS-Office
- Experience in team managemement and FMCG Sales- General trade
- Versatility to manage and execute across a multitude of functions
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