Care Assistant/ Telephone Operator Job in Kenya

CUSTOMER CARE
ASSISTANT/TELEPHONE OPERATOR GRADE 6 (Nairobi Campus)

Responsibilities

• Operating
  switchboard for smooth flow of communication within and outside the
  Institute.


• Maintaining
  call register for record purposes.


• Maintaining
  and updating   institutional   directory
  to   enhance efficiency    in communication.


• Receiving
  visitors and directing them to the appropriate offices for good public
  relations.


• Providing
  good customer care service.


• Providing
  specifications on procurement of telephone and related facilities to
  ensure they are of good quality.


• Overseeing
  installation of telephone equipment to ensure all extension are correctly
  connected,


• Answering
  and directing telephone calls to ensure smooth communication.


• Reporting
  promptly any switchboard defects to the supervisor.


• Maintaining
  incoming and outgoing telephone records for future reference and


• Any
  other duty assigned from time to time.

Minimum Requirements:

• Kenya
  Certificate of Secondary Education (KCSE) minimum grade “D+” (Plus) or its
  equivalent,


• Certificate
  in Telephone Operation, Reception and Front Office Management or its
  equivalent from a recognized institution; and


• Certificate
  in Computer Applications from a recognized institution


• Have
  a certificate of good conduct from the Kenya Police


• Applicants
  must have proven integrity, assertiveness, alertness and compliance to
  order

How to apply:

Interested candidates
should send three (3) copies of their application, accompanied by detailed
Curriculum Vitae (CV), copies of academic and professional certificates, a
National ID card or passport, and any other relevant testimonials.

An electronic copy in
PDF format to the Vice-Chancellor through the email address applications@kemu.ac.ke

Three hard copies marked
as per the position should be sent to:

The Vice-Chancellor

Kenya Methodist University

P.O. Box 267 – 60200

MERU, KENYA