Learning and Communication Manager at Development Alternatives Incorporated (DAI)

DAI is an international development company. For 50 years, we have worked on the frontlines of international development, tackling fundamental social and economic development problems caused by inefficient markets, ineffective governance, and instability. Currently, DAI is delivering results that matter in nearly 200 countries. Our development solutions turn ideas into impact by bringing together fresh combinations of expertise and innovation across multiple disciplines. Our clients include international development agencies, international lending institutions, private corporations and philanthropies, and national governments.

Project Background

The purpose of the Western Kenya Water Program (WKWP) is to increase the availability of, and access to, water services in Western Kenya, while enabling better management of water resources. The GOK’s goals for devolution and achievement of the Sustainable Development Goals will drive our implementation of the Program, and we will thus focus on enabling county-wide approaches, supported by accessible models, tools, and data necessary for water security. We will employ an efficient and collaborative approach that makes best use of the natural, human, and financial resources available in Kenya across the public and private sectors. The project will work across eight counties in Western Kenya—Bungoma, Busia, Homa Bay, Kakamega, Kisii, Kisumu, Migori, and Siaya—and the Lake Victoria North and South Basins.

WKWP has three overarching goals:

1. To increase the ability of selected county governments and service providers to deliver good quality, reliable, and safe water services to urban, peri-urban, and rural populations.


2. To strengthen the systems within which providers operate—including governance, financing, and WRM—building a foundation for continued, sustained improvements in country water services.


3. To support sector inclusivity, by helping to create channels for increased participated and meaningful engagement of the private sector, women and youth.

Objectives of the assignment

The Learning and Communication Manager will support the MEL Lead in managing aspects of Communication, Learning, and Adaptation, and will lead in the development and dissemination of WKWP communication products. S/he will engage activity stakeholders in collecting and analyzing results and lessons emerging from activity implementation and use this knowledge to help develop a comprehensive learning agenda, to inform adaptation, and to develop WKWP learning notes, success stories, and project outreach materials. S/he will manage all internal and external communications promoting collaboration and effective knowledge exchange among activity implementing partners and external stakeholders, including conducting an annual pause-and-reflect workshop.

Tasks & Responsibilities

The Learning and Communications Manager will work collaboratively with other members of the WKWP team to help communicate progress against Project objectives and expected results. ,

The Specific responsibilities include:

• · Oversee the maintenance, updating, and project use of the Branding and Marking Plan


• · Develop and implement a Communications and Outreach Strategy to ensure WKWP ability to reach target audiences with the appropriate messages and media.


• · Comply with USAID requirements for Branding, Marking and Communications, obtaining all appropriate approvals and using required formats


• · In collaboration with WKWP team, develop Success Stories for inclusion in Monthly Reports


• · With MEL Lead, develop Learning Agenda and track progress against learning questions including in Pause-and-Reflect sessions


• · Compile and document lessons-learned and technical materials of benefit to project stakeholders and USAID


• Responsible for all internal and external communication, including response to ad hoc requests from USAID and development and production of project reports


• Support capacity building in learning and communications practices for activity beneficiaries and partners.

Qualifications

• At least 7 years of experience in a combination of CLA and communication roles


• At least 3 years’ communications experience with donor funded projects; familiarity with USAID a plus


• Familiarity with WASH a plus


• Proficiency with desktop publishing and graphics


• Excellent verbal and written English

Bachelor’s degree or higher in a communications related field.

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