Head of Employee Relations at New Kenya Co-operative Creameries Limited

As the oldest and largest dairy processor in East and Central Africa, New KCC ‘s core business has been the procurement of high quality raw milk which is then processed, packaged and marketed as milk and milk products. From farm to glass, New KCC’s is proud of its range of quality dairy products, which include fresh milk, butter, cheese, flavoured & unflavoured long life milk, fermented milk and milk powder. The company has received ISO certifications in ISO 22000:2005 for Food Safety Management Systems and ISO 9001:2008 for Quality Management Systems. All our products have been accorded with the Kenya Bureau of Standards’ Diamond Mark of Quality and are Halal Certified. Our certifications are our assurance to you of New KCC’s commitment to providing quality products that have been made to highest international standards. We continue to expand our range of exciting products to meet the needs of an ever changing market as we make good on our promise to deliver life’s goodness everyday! Vision To be the Market leader in quality refreshing dairy products in East and Central Africa Mission New KCC is committed to provide quality dairy beverage and food products and services that are of international standing through sustainable innovation and effective value chain management. Core Values Integrity Loyalty Innovativeness Quality

REF: NKCC/HR.496/HoER/17/03/2023

Duties and Responsibilities

• Coordinating, formulating and implementing HR strategies, policies, rules, regulations, and systems for the company.


• Overseeing human resource planning and development.


• Overseeing the identification, design and implementation of training programs based on identified needs.


• Monitoring and evaluating the effectiveness of training and development programs and secretary to the training committee.


• Guiding the development and updating of the human resource database.


• Overseeing staff induction and on-boarding programs.


• Coordinating, reviewing and implementing the Human Resource career guidelines.


• Supervising the effective administration of the payroll system.


• Reconciliation of staff complement and establishment.


• Ensuring preparation and compiling staff deductions done outside the payroll.


• Managing employee relations programs, staff welfare and ensuring staff discipline is maintained.


• Supervising the update of the human resource database and drawing up a plan for the annual performance target setting for review by management.


• Managing human resource internal communication and HR information management systems.


• Ensuring compliance with statutory obligations related to health and safety, HIV/AIDS, Alcohol and Drug Substance Abuse, Gender and Disability Mainstreaming and other requirements in the work environment.


• Preparing and submitting all statutory deductions and processing pension claims.


• Managing staff separation, supervising, training and developing staff.


• Any other duties as assigned by the immediate supervisor.

Qualifications and Personal Specifications

• Bachelor’s degree in Human Resource Management, Social Science, or a Business-Related field or its equivalent.


• Master’s degree in Human Resource Management or any other relevant qualifications.


• Diploma in Human Resource Management.


• Membership of the Institute of Human Resource Management.


• A minimum of twelve (12) years of relevant work experience and at least five (5) years in a management role in a position in the public or private sector.


• Leadership course lasting not less than four (4) weeks from a recognized institution.


• Proficiency in computer applications.


• Good communication skills.


• Demonstrated results in work performance.


• Meet the provisions of Chapter Six of the 2010 Constitution

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