Investigations Manager

Anthony Chuks March 31, 2023 0 Comments

Countries: Costa Rica, Kenya, Philippines

Organization: Habitat for Humanity

Closing date: 1 Apr 2023

Habitat for Humanity International (HFHI) is seeking to hire an experienced and professional Investigations Manager. Reporting directly to the Director of Investigations, the Investigations Manager will support all aspects of HFHI’s investigation of fraud, misconduct, and violations of Habitat policies within the Habitat global network. Specifically, this person will participate in the monitoring and managing of HFHI’s whistleblower hotline and other mechanisms for reporting potential fraud and misconduct throughout the HFHI global network. This person will conduct and/or participate in interviews and fact gathering and analysis, as well as prepare reports of investigative findings and assist in developing recommendations for corrective action relating to internal control failures. This person will also provide guidance and support to Habitat associates charged with leading particular global investigations, and will support the preparation of insurance claims and legal recourse (where appropriate). This person will also help prepare various investigation related metrics reporting, audit committee materials, and other ad hoc reporting requests for various stakeholders.

In addition to their investigations focus, the Investigations Manager will also support prevention and detection of misconduct by preparing, and participating in conducting, trainings on whistleblower hotline use, investigations best practices, and other guidance to support quality investigations. This person will also partner with Habitat stakeholders in other functions to support initiatives aimed at maintaining a strong ethics and compliance program for HFHI.

**This position may be based remotely in Costa Rica, the Philippines, Kenya, or the US and requires 25-50% travel.

Key Responsibilities:**

*Plan, lead and perform investigations of allegations of fraud or misconduct in accordance with HFHI policy and applicable professional standards. Includes investigation scoping, planning, fieldwork (document analysis, interviews, field visits, oversight of staff, etc.). Provide clear and concise reports (verbal and written) of findings and recommendations to the Investigations Director and to relevant HFH management related to findings and necessary corrective actions (70%).

*Manage certain operations of the whistleblower hotline and drive HFHI’s efforts to maintain its comprehensive global repository for all allegations of misconduct, by ensuring that all such complaints are acknowledged timely, routed appropriately, investigated thoroughly, and documented effectively (10%).

*Collaborate with management to provide anti-fraud consulting and advisory services, ensuring that fraud risks and lessons learned from investigations are shared internally and incorporated into HFH policies and procedures (5%).

*Support preparation of reports and presentations for management, board and Audit Committee meetings related to investigation and hotline performance and effectiveness (5%).

*Support development of HFH protocols (including policies, procedures, timelines, roles and responsibilities) for communicating the use of the whistleblower hotline and appropriately conducting investigations while respecting the principles of confidentiality, objectivity and impartiality (5%).

*Support Habitat’s continued efforts at enhancing Safeguarding procedures, such as: refining protocol around investigations for Sexual Exploitation, Abuse and Harassment (SEAH) allegations (5%).

Key Requirements:

*Bachelor’s degree in accounting, finance, legal, or related field.

*3+ years of experience in conducting forensic investigations, preferably with a professional services firm (e.g., public accounting firm), large international non-profit or corporation, and preferably on matters both in the US and internationally.

*CPA, CIA and/or CFE (may be in progress).

*Experience in investigative interviewing and forensic data analysis.

*Excellent English communication skills, including both interpersonal communications and professional/technical writing.

*Experience managing multiple projects and competing demands.

*Proficient in Microsoft Office 365, with good Excel data analysis skills.

*Active support of HFHI Values:
-Humility – We are part of something bigger than ourselves.
-Courage – We do what’s right, even when it is difficult or unpopular.
-Accountability – We take personal responsibility for Habitat’s mission.
-Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.