Solutions Architect / Sales Support Job in Kenya

Department: Sales

Job Title: Solutions Architect / Sales Support

Job Grade: 5

Reporting to (job title): General Manager

Overall purpose of job: Provision of solutions designs and support to sales team

Main activities/tasks:

Maintenance of relevant suppliers / partners database and relationshipsDesign of solutions meeting clients needs and conforming to internal solutions standardsRegular collaboration with the engineering and product development team to drive the new initiatives roll out for the region.Active participation on RFP, RFQ and BidsMaintenance of pricing database with suppliers and ensuring good value for all suppliers’ propositions.Support the sales team on technical presentations to clientsLiaise with respective suppliers to obtain the most competitive prices and superior quality. Ensuring service level agreements are in place for all new 3rd party servicesBasic project management skills will be advantageous.Good knowledge of the outsourcing business frameworkStrong communication and interpersonal skillsStrong presentation skillsStrong negotiation skillsCompetence in using visio and other MS Office applicationsOther features of job: May work long hours from time to time

Location of job: Kenya

Education, qualifications and special training:

University degree in any of the following disciplines Telecommunications/Electrical/Electronic engineering/Computer ScienceCCNP certification 3 years work experience in a similar positionStrong commercial and business acumenStrong technical baseSolid knowledge of the customer’s competitive landscapeEthical conductPersuasive, negotiation skills360 degrees management. Ability to lead by influencing superiors and lateral leadership to work with peersAbility to work in multi-cultural and multi-lingual environments Excellent verbal communication and creative writing skillsPrior experience in working in international environments and workgroupsProvide a solution focused consultancy service to corporate clients, in support of sales and pre-sales colleagues, that will entail the analysing of complex customer requirements leading to solution design and resulting in the provision of relevant cutting edge solutionsProvide high level assistance and support prior to solution implementation, during solution implementation and post solution implementationBuild and maintain productive relationships with specific clients, internal groups within the company, suppliers and partnersIdentify opportunities within client environments for solutions or new product development.Respond to customer queries as per requests (RFX)Conduct research on and keep abreast of ICT trends to identify new product opportunities.Utilise solution design experience and expertise to provide input into and create architecture for new product developmentReview and assess all existing products and services or those being considered by VBA in terms of its applicability and impact on business and wholesale customersRegularly meet with the internal parties; e.g. products and engineering teams; as well as external parties; e.g. suppliers and partners; in order to understand internal and external roadmaps, technology strategies and product strategies.If interested, kindly send your CV to recruitkenya@kimberly-ryan.net