RECEPTIONIST
JOB DESCRIPTION
Position Summary
As a Receptionist, you
will be the first point of contact for our company. The duties include offering
administrative support across the organization. You will welcome guests and
greet people who visit the business. You will also coordinate front-desk
activities, including distributing correspondence and redirecting phone calls.
To be successful as a
Receptionist, you should have a pleasant personality, as this is also a
customer service role. You should also be able to deal with emergencies in a
timely and effective manner, while streamlining office operations. Multitasking
and stress management skills are essential for this position. This role may
require working in shifts, so flexibility is a plus.
Position Summary
- Greet
and welcome guests as soon as they arrive at the office. - Direct
visitors to the appropriate person and office. - Answer,
screen and forward incoming phone calls. - Ensure
reception area is tidy and presentable, with all necessary stationery and
material (e.g. pens, forms and brochures). - Provide
basic and accurate information in-person and via phone/email. - Receive,
sort and distribute daily mail/deliveries. - Maintain
office security by following safety procedures and controlling access via
the reception desk (monitor logbook, issue visitor badges). - Order
front office supplies and keep inventory of stock. - Update
calendars and schedule meetings. - Keep
updated records of office expenses and costs. - Perform
other clerical receptionist duties such as filing, photocopying, printing
and scanning.
Requirements and Skills
- High
school degree; additional certification in Office Management, business
administration or an equivalent is required. - Proven
work experience as a Receptionist, Front Office Representative or similar
role. - Proficiency
in Microsoft Office Suite. - Be
27 – 35 years of age. - Hands-on
experience with office equipment. - Professional
attitude and appearance. - Solid
written and verbal communication skills. - Ability
to be resourceful and proactive when issues arise. - Excellent
organizational skills. - Multitasking
and time-management skills, with the ability to prioritize tasks. - Customer
service attitude.
How to Apply
Please send your CV to jobs@alternatedoors.co.ke
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