Holivine Accountant, PR, Receptionist, and Search Engine Optimization Manager Jobs in Kenya

Holivine seeks to be Africas largest online marketplace enabling trade  on an international basis. Currently, it is the largest website of its  kind operating in Kenya. Our  mission is to pull down the barriers to ecommerce into and across  the  African continent be them financial, security, technical,  psychological  to empower people and brands to start selling over the  internet. As a team were passionate about technology and   believe the internet is a force for good. Our desire is to harness this   force to empower people, enrich their lives whilst doing good across   Africa.If you think you think you have what it takes  to make Holivine an international company, then here is your chance to  get a good shot at it.

Accountant

Responsibilities
The responsibilities for the Accountant include:

Participates in month-end and year-end closing in an accurate and timely mannerPrepare financial schedules detailing monthly expensesPrepare and analyze account reconciliationsAssist in financial auditsOther projects and duties as assignedPropose adjustments and accruals as determined necessaryAnalyze trend and budget variancesMaintain departmental records and reports and collect data for administrative and regulatory purposesCommunicate effectively both written and verbally with peers and managementAdhere to the department and organization's policy and procedures
Experience & Education for the Accountant:Relevant qualification in Accounting, Finance, or a related fieldGeneral and Administrative accrual experienceExperience with Payroll accountingFixed asset accounting experienceMS Office Access and Excel experiencePublic Relations/Marketing Assistant

Responsibilities

Assist with creation, conception, and presentation of social media strategy to connect customers wherever they may beCreate and maintain Content Calendars for Facebook, Twitter,  Google+,  Pinterest, Flickr, Reddit, YouTube, Newsletter, Blog, marketing   projects and morePost relevant content in accordance with approved Content CalendarWork closely with the marketing and sales teams to build content   designed to create passion and grow the community on both a national and  international basisLeverage internal platforms and Apps to ensure customer/community retentionWork with vendors to trouble-shoot and optimize platformsMeasure, analyze and report on results and activities to ensure  that  community strategy supports overall brand goals and objectivesSummarize insights and conversations to create reports that lead to optimizationReview user generated comments and posts in social media and forumsRespond to comments, when appropriate, in order to foster a positive community and add value to the user's experienceEscalate User Generated Content, where appropriate, to internal management teams for actionConduct keyword research including cataloging and indexing target keyword phrasesOptimize Google Search Campaigns and prepare reports for webmaster to optimize website based on keyword researchKeep Holivine up to date on new tools and social media platforms that   provide opportunities to engage customers and support the communities as   well as enhance the internal evaluation of activities to create   countermeasures that better meet the company's goalsPerform other duties and special assignments not specifically statedActively  participates in a wide variety of social media including  YouTube,  StumbleUpon, Delicious, Digg, Reddit, Flickr, Forums,  Pinterest,  Twitter, Facebook, Wikis, blogs, and other platforms and  activitiesUnderstanding of popular social networks - design, functionality, usersProficiency in social listening tools like Radian6 and BuzzlogicKnowledge of search engine optimization including basic keyword researchProficient with Microsoft Office productsExcellent verbal, written and presentation communication skillsAbility to work individually on a project or in a team environmentOutstanding organizational skills and the ability to handle multiple projects simultaneously while meeting deadlinesAbility to communicate results to management in a fast paced environment1 to 2 years of experience handling social media platforms
Receptionist/Customer Support Assistant

The Receptionist/Customer Support Assistant will be a valuable   member of Holivine's Customer Support Department and is responsible for   delivering exemplary service and support toHoliviness external and   internal customers.

Greets all incoming callers using a spirit of optimism, tact and   professionalism. Realize the perception of Holivine is borne from  routine  interactions with our customers.  Recognize that the voice of  the  customer" often comes from routine interactions. Utilize effective   listening skills to determine the nature of incoming calls and assure   the callers you will do what is necessary to answer their inquiries or   resolve their complaints. Attempt to provide a response at the first   point of contact. Expected response-time if a callback is necessary, is   within 24 hours.Responds to all incoming e-mails in a timely manner using good   judgment, grammar and world-class quality in all written interactions. A   personalized response is preferable, unless an automated response has   been approved. If necessary, use Excel, Word or other software to   deliver a professional document. Expected response time to e-mails is   within 24 hours.Enters data in to database, generates reports and reviews for accuracy;Composes and types memos, reports and letters, and documents, frequently confidential in nature;Processes paperwork related to activities and maintaining general files; ordering supplies;Build successful working relationships and negotiate realistic response times with internal and external resources.Participate in cross training to facilitate a one-stop-shopping  experience for the customers.Understands and able to adapt to the changes and trends in the   custom service market (impact of technology, customer frugality and   rising expectations). Invests in personal development and accepts new   learning challenges.Updates management and stakeholders about member issues and concerns. There may be other duties assigned.
Qualified candidates will have:have a relevant qualification in Communications, Education, Business, or a related field, (or equivalent experience), preferred;possess proven computer skills using the Microsoft Office Suite   (Project, Word, Excel, PowerPoint), and basic and familiarity with   internet research. skillsin data mining and data entry with speed and accuracy.possess positive, professional, strong verbal and written  communication skills, with excellent command of the English and Swahili  languages;have a friendly and professional demeanor; with exceptional,   professional customer service focus and interpersonal skills, including   in person, via telephone, and in all correspondence;have proven time management, organizational, multi-tasking,   prioritization, and follow up skills in a rapidly changing environment;have a proven ability to think creatively individually and within a team environment;. have the ability to work well under pressure and time  constraints,  with proven time management, organizational, multi-tasking,   prioritization and follow-up skills in a rapidly changing environment;have a keen sense of humor, with an interest in continuous improvement of yourself and the organization!Search Engine Optimization Manager

Responsibilities

The individual we are seeking will be responsible  for the following: Continuously review and optimize eMarketing campaigns,  including  thorough analysis of the effectiveness of campaigns, landing  page  quality, lead and traffic quality, etc.Develop and oversee the implementation of SEO improvements across www.holivine.com.Provide SEO guidance in technical areas such as website structure and   page construction, internal linking, CSS, JavaScript referencing and   programming standards.Previous experience creating successful programs that utilize Social Media outlets to leverage for SEO.Work with google analytics to analyze and translate quantitative and qualitative into actionable SEO & Marketing plans.Provide insight into development trends in Search Marketing, Social Media and other online marketing avenues.Consistently review and refine SEO/SEM keyword lists.Improve ranking of core search terms in the main search engine results. Strong work ethic and a do whatever it takes to get the job done" attitudeExcellent written and verbal communication skills to evangelize   eMarketing projects and work with cross functional staffs to ensure   implementation.Ability to work individually on a project or in a team environment.Relevant qualifications in Web Design, Technology, Marketing or   Communications, plus experience in managing and optimizing  large scale  SEO/SEM campaigns.Experience with keyword search, density analysis and reporting as well as link building tools & strategiesIn-depth knowledge of SEO and online social media, up-to-date with latest industry trends, technology and changes.Thorough understanding of search engine ranking algorithms and how search engine spiders work.Familiarity with developing, maintaining and optimizing large   dynamically generated sites with content management publishing systems.