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Deployment Technician, Mechatronics Job at KOKO Networks
About KOKO Networks
KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected “KOKOpoints” inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.
Role
As the Deployment Technician, you will be responsible for field installation and commissioning of KOKOpoints (mechatronic self-service machines which dispense cooking fuel) in retail outlets across Nairobi neighborhoods in advance of Nairobi Network Launch.
Responsibilities
- Carry out KOKOpoint installs and tests to installation and test protocols
- Collaborate with technical team and share information on test results, making adjustments where required through provided communication channels and tools
- Document activities by completing forms, reports, logs, and records using provided tools
- Ensure good work management of provided work orders, instructions, and schedules to meet daily targets and maintain high quality outputs
- Maintain assigned tools and equipment in good operating condition by following operating instructions, troubleshooting malfunctions, maintaining supply levels, and performing regular maintenance
- Continuously identify needs for improvement by conveying it to supervisor and engineering team to maintain high quality work standards
- Maintain customer satisfaction through professional conduct and engagements
- Ensure adherence to Health, Safety, Environment, and Quality Management System requirements
Qualifications
- Diploma/background in Electrical Engineering
- 1+ year experience in a field installation capacity
- Comfort with simple electronics & systems debugging
- Basic software development skills in embedded systems (Arduino)
- Lab and workshop skills, including soldering, wiring, and drilling
- Aptitude to learn quickly and adapt to dynamic work requirements and schedules
- Team first attitude and ability to work well under pressure with minimal supervision
- Appreciation of ISO 45001:2018 and other related safety standards
- Class F motorbike license a plus
How To Apply
KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!
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