Standard Focus Outsourcing Ltd is a contact center with branches throughout the globe embarked on a strong growth curve in Africa. We have built a strong, dynamic client base built upon providing exceptional customer service and client focus to the Gaming Industry under Asian Betting.
GENERAL DUTIES & RESPONSIBILITIES
- Stay abreast of industry trends and best practices. Conduct research, tests, and execute new techniques which could be reused and applied to the software development cycle.
- Responsible for building, testing and maintaining the infrastructure and tools to allow for the speedy development , release and support of software in production
- Accountable for designing, building, and optimizing automation systems that help to execute business web and data infrastructure platforms.
- Involved in creating technology infrastructure, automation tools, and maintaining configuration management.
- Accountable for conducting training sessions to the juniors in the team, and other groups regarding how to build processes wherein the dependencies are showcased.
- Understanding the needs of stakeholders and conveying this to developers
- Working on ways to automate and improve development , release and support processes for software
- Ensuring that systems are safe and secure against cybersecurity threats
- Identifying technical problems and developing updates and ‘fixes’
- Working with software developers to ensure that development follows established processes and works as intended
- Continuously enhance monitoring and alerting and focus on symptoms and not on outages
- Participate in post incident reviews, document findings and automate self healing jobs to reduce MTTR
JOB QUALIFICATIONS
- Should possess at least 5 years of work experience as a DevOps Engineer.
- Ample knowledge and experience in system automation, deployment, and implementation.
- Experience with agile planning, deployment, integration, test/validation, and configuration custom software across multiple DevOps tooling platforms
- Experienced in using Linux, Jenkins, and ample experience in configuring and automating the monitoring tools.
- Possess experience in the software development process and tools and languages like SaaS, Python, Java, Shell scripting, Python, Ruby, Go, MySQL and Git.
- Demonstrate knowledge in handling distributed data systems ELK, Grafana, application performance monitoring and packet trace analysis tools (e.g. wireshark)
- Familiar with the Linux Shell for administration and troubleshooting
- Familiar with the usage of configuration management systems like Chef, Ansible, Puppet
- Have experience with Nginx, HAProxy, Docker, Kubernetes, Terraform, or similar technologies Hunting mentality for system uptime and performance – explore edge cases, failure modes, behaviors, specific implementations.
- At least 8 years of experience in IT Infrastructure or software development
- BA/BS in Computer Science, Engineering or related technology field
PERSONAL ATTRIBUTES
- Strong problem-solving skills, critical thinking, excellent analytical ability, strong judgment and the ability to deliver high performance and high levels of customer satisfaction
- Must be able to work under extreme pressure with strong operational background
- Very high work ethics and personal integrity
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