Lubricants Sales Engineer at Total Kenya Limited

Total Kenya PLC is part of the global TotalEnergies Group, which is the fourth largest integrated international energy company in the world. TotalEnergies is deeply rooted in Kenya’s economy and society, with long- term investments.

Responsibilities

The above-mentioned opportunity has arisen within the Commercial- Specialties Department, Lubricants Sales Section. Reporting to the Lubricants B2B Manager, the incumbent shall be responsible for the following:

• Ensure Health, Safety, Environment & Quality (HSEQ) policy implementation and compliance at customer locations.


• Achieve set yearly targets for Volumes & Margins in his region


• Monitor the performance and maintenance of lubrication equipment at customer sites


• Advise customers and prospects on product recommendations based on lubrication surveys


• Implement used oil analysis and facilitate used oil sampling for customers


• Interpret oil analysis lab reports and advise customers accordingly


• Conduct technical training for customers and prospects


• Manage the lubricant market segment in his/her region in order to ensure effective & profitable growth.


• Carry out market intelligence in his region to obtain competitor information, carry out quarterly price surveys thus making recommendations to the lubes manager to secure and grow the Lubricants business


• Ensure strict adherence to credit policy by all consumers.


• Offer support to other lubricants channel such as stocking, pricing, merchandising and market intelligence


• Advise the lubricants management of any market/customer changes affecting monthly sales forecasts, blending and importation of lubricants.


• Optimize overhead expenses such as equipment maintenance, seminars, promotions, mileage & stationery


• Liaise with Customer Care Section for customer order processing


• Following up with customer care to ensure pending orders are retrieved and supplied


• Following up with the depot to know position and ensure customer’s orders are delivered.


• Liaise with transporters for local deliveries


• Monitor depot stocks and liaising with other depots and the blending plant for product transfers


• Advise Blending Plant on how to prioritize blending


• Liaise with Sales Administration Section for correct customer prices in SAP

Context and environment

External environment

• Competitive market with increasing number of new entrants


• Increasing awareness among customers leading to high demand on superior support services

Internal environment

• Several departments involved in the successful execution of this job thus calling for teamwork

Candidate profile

The job holder requires the following minimum qualifications:

• Degree in Mechanical/Production/Chemical Engineering


• More than 3 years’ exposure in Sales and Marketing environment


• Business Management and Administration skills

Additional Information

• Offer lubricants technical support to all consumers in his/her assigned region


• Maintain profitability and market share of the lubricants business in his/her region


• Identify and develop new marketing opportunities of Lubricants in his region.

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