F&B Supervisor at Sovereign Hotel Limited

Sovereign Hotel is a 5-star boutique hotel, aiming to offer unprecedented luxury and quality in Kisumu. Located within easy reach of the business district, but away from the bustle of town, it combines security and convenience in one location.

Salary Range  : KSh 30,000 – KSh 50,000/month

Job brief

We are looking for a professional Food and Beverage Supervisor to be responsible for managing all F&B Restaurant and Bar operations in delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance/costing relations with an aim to maximize sales and revenue through customer satisfaction and employee engagement.

Duties and Responsibilities

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards


• Preserve excellent levels of internal and external customer service


• Design exceptional menus, purchase goods and continuously make necessary improvements


• Identify customers’ needs and respond proactively to all of their concerns


• Lead F&B team by attracting training and appraising talented personnel


• Establish targets, KPI’s, schedules, policies and procedures


• Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork


• Comply with all health and safety regulations


• Report on management regarding sales results and productivity


• Coordinate events planning in collaboration with the Events manager.


• Ensure improvement of sales by having good knowledge of the Products through good sales promotion.


• Coordinate and carry out outside catering activities for the organization.


• Any other duty as assigned by management.

Requirements

Education and Experience:

• Culinary school diploma or degree in food service management or related field


• 3-5 years’ experience in the same position within Hospitality Industry.

Additional requirements and skills

• Proven food and beverage management experience


• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)


• Ability to spot and resolve problems efficiently, Mastery in delegating multiple tasks


• Communication and leadership skills, Up to date with food and beverages trends and best practices


• Ability to manage personnel and meet financial targets, Guest-oriented and service-minded

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