Accounts Coordinator Recruitment Job Kenya.

Job Title: Accounts Coordinator

Reports To: Accounts Manager

Closing Date: Open Till Filled

Summary

Our client is a global business performance consultancy. They work in partnership with their clients to achieve clarity of purpose and alignment throughout their organizations.

They embed High Performance Team and Mission Leadership behaviors to ensure superior execution while establishing an innovation mindset to deal with the unexpected and deliver next generation growth – utilizing workshops and coaching to meet specific goals.

The purpose of the role is to maximize the effectiveness of the Regional Partner/Consultants by supporting Consultants, Clients, other Accounts Managers (AM) and work with all our employees in order to deliver client delight from the initial identification of potential clients, sales, through to delivery, completion, follow up and evaluation.

The Accounts Manager’s, for whom Accounts Coordinator’s work, are the key point of contact with assigned clients and Consultants.

Sales and Client Relationship Management

* Proactively managing the client relationship for our client in the interests of our client
* Producing client sales proposals/presentations and sales invoices (to the agreed system) on request of consultant, following briefing by consultant
* Keep consultants’ diaries/make bookings/check availability/best ‘fit’ for consultant linked to utilization
* Liaising with client’s AMs, or equivalent, to ensure smooth delivery of products
* Provide the necessary inputs to the sales forecasts and sales pipeline, maintain the database and produce reports

Finance

* Produce costings of proposals (to agreed system) on request of consultant and gain approval from consultant prior to sending to client
* Drafting and agreeing statements of work (SOW) with consultants
* Produce work schedules (SOW)
* Produce and issue the invoice to clients (see agreed system)
* Keep consultants informed of the balance of payments from clients invoices to enable consultants to chase payment if necessary
* Ensuring that the financial administrative documentation is prepared and actioned with any necessary agreed follow up
* Beginning to End – administration following submission of invoices, including; Chasing up for payments and collecting all documentation showing proof of payment including Remittance advices, Withholding Tax Certificates
* Submitting any related expenses using Programme Administration Checklist (PAC-to agreed system) in order that they be re-charged to the client
* Making minor purchases as required (to agreed system) that are non re-chargeable
* Ensuring that all client related expenses are administered back to the client, may include verification from consultants to ensure all expenses are captured and invoiced to the client

Credit Control

* Monitoring and recording the clients’ payments in order to check when payments will be made and to inform consultants/finance team when a trigger point is reached (see agreed system)
* Chasing overdue invoices, sending out copies of invoices and related documentation and recording dates and names of those involved to allow for follow up
* Developing relationship with clients purchase departments in order to be able to supply their needs and ensure they have the paperwork they require on time
* Keeping Finance and consultants informed of the debtors balances on their accounts

Logistical Support

* Maintaining and developing consultant and client data files including organization charts, contact lists as part of sales planning process
* Keeping consultants informed of any relevant developments in client’s needs
* Identifying and booking (to agreed system) venues and gaining approval of venue/location from client and consultant
* Acting as reference point for all consultants bookings
* Scheduling meetings/calls/teleconferences/delivery of products (to agreed system) between clients and consultants and the organization’s staff
* Making sure that all clients/consultants/delegates/and the organization’s support staff receive joining instructions in good time (to agreed system)
* Construct and produce the agendas for events to the satisfaction of client and consultant
* Preparation and checking of delegate packs and resources to ensure they are up-to-date, accurate and of high quality presentation
* Organize the resources and equipment to be in place as required by the consultant
* Attending (not at all events) and supporting consultants through the delivery of products/presentations to ensure smooth running of the event and flawless execution
* Dealing with administration and individual delegate/consultants needs to ensure their comfort and well being at events.
* Carrying out the necessary prior checks to ensure anticipation of needs.
* Collation of programme outputs to give to the clients and consultant (to the agreed system) and following up any necessary actions for the client/consultant
* Programme evaluation and follow up for next phase of the program and feedback to client and consultant (to agreed system)
* Making travel plans and bookings for consultants globally aiming to ensure the needs of clients and consultants are met (to agreed system)

Administration

* Word-processing documents and producing power point presentations
* Maintaining the necessary databases and systems both computerized and IT
* Collecting packages and making deliveries either personally or through couriers
* Proof reading documents
* Post routines
* Producing letters
* Maintaining client database
* Answering the telephone, taking messages
* Filing, photocopying, faxing and collating paperwork
* Sending out forms for completion by consultants/clients
* Minute meetings

Teamwork

* Organizing and managing the organizations team activities such as monthly team briefing and business performance review meetings
* Covering the work of other Account Managers due to peaks and troughs and absence
* Managing your working hours and time off in lieu, whilst the normal office requirement will be that you are in office from 8.30 am until 5.30 pm with an un-paid hour for lunch
* Evaluation of individual and team performance in order to take part in performance appraisal and manage your own performance through the identification of training needs and making training requests

Skills and Requirements

* Bachelor’s degree in Business Administration or other relevant field.
* 2 years experience in a busy environment.
* Excellent written and verbal communication skills with a high level of confidentiality;
* Excellent interpersonal skills;
* Keen attention to detail and a highly flexible disposition;
* Experience in customer service & quality assurance
* You should be self-motivated, dynamic, and be able to work independently.
* Be a self-starter
* Be results oriented

Highly Desirable

* Languages: English, Kiswahili, another foreign language
* Strong computing skills
* Mastery of Internet, search engines, travel tools

Key Success Indicators

* Global awareness
* Willingness and ability to travel frequently
* Ability to work in a cross-functional structure
* Self-starter
* Creative
* Developing business
* Developing strategy
* Comfort with diversity
* Broad minded
* Growth opportunities
* Hands on person
* High caliber person

How to Apply

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply online via recruiter@personnelresource.com

Position is open until till the position till it is filled.

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