Sales Manager

Company Description.??

A human resource company that recruits on behalf of other companies.

Job Description
?
Department: Sales and Marketing
Reports to: Sales and Marketing Manager
Director Responsible for (Direct reports):

?Cashier
?Cleaners
?Loader
?Administration officer
?CRO

Job Purpose:

To provide both pre- and after-sales advice for clients in order to maximise sales of CO2 products and provide technical advice to clients. Develops and implements a marketing and sales strategy

Responsibilities (Functions and duties):

?Acquires new clients and maximizes? client potential in designated regions;
?Develops long-term relationships with clients through managing and interpreting their requirements;
?Carries out follow up on sales process
?Oversees customer complaints within the designated region in liaison with head office
?Calculates client quotations and administers client accounts
?Disseminates sales documentation including invoicing and payment dispatches
?Assists in negotiating tender and contract terms and conditions to meet both client and company needs
?Provides pre-sales technical assistance and product education, and after-sales support service that includes quality checks of products supplied
?Ensures logistics and distribution of products from plant to the Nairobi depot and from the depot to the clients sites
?Matches solutions to customer's technical requirements.
?Keeps track of the inventory at the depot and ensures the re order levels
?Prepares regular sales reports for head office
?Meets sales targets
?Carries out market intelligence
?Supports marketing activities by attending trade shows, conferences and other marketing events
?Makes technical presentations and demonstrations to potential customers
?Ensure that health and safety guidelines are followed
?Manage sales and marketing budget

Performance Measures and Targets:

?Ensures that Sales targets are met
?Ensures sales are paid for
?Ensures customer satisfaction
?Ensures Safety health and Environment compliance
?Ensure the depot is managed efficiently in a cost effective manner
?Ensure all depot reports are prepared and disseminated in time

Role Reports:

?Sales reports
?Operational reports:
?Customer feedback report
?Competitor analysis

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