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Reporting to:- Managing Director / Finance Manager
Qualification: Bachelor’s degree in Accounting / Finance, or equivalent
Location:- Nairobi, Kenya
Job Description
Proactively manage debt collection.
Set up and manage a credit control policy system.
Liaise and communicate with internal departments as required in order to maintain an accurate position on customer accounts.
Undertake account reconciliation for customers.
Conduct customer visits from time to time to enhance customer care.
Agree payment terms with customer and ensure they are adhered to.
Resolution of querries to facilitate payments from customers.
Send out client statements as may be agreed.
Prioritise and manage work whilstil maintaining a high level of customer service and satisfaction.
Prepare weekly reports on the credit control.
Keep the partnership up-to-date with new credit management techniques and practices.
Any other duties as assigned.
Skills & Competence
2+ year relevant experience and a proven track record in debt collection.
Excellent communication skills on all levels
Ability to work on own initiative as well as part of a team
Sound numerical skills
Sense of urgency and ability to work in fast paced office environment
Deadline focused with ability to prioritise tasks
Flexible and multi-tasking ability to produce results
Excellent knowledge of Microsoft Office Systems especially MS Excel.
Has ability to identify drivers of an issue and apply creative thinking in identifying and resolving opportunities.
Note: Ladies highly preferred
Indicate salary expectation
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