Guest House Manager Job in Uganda

Our Client is currently recruiting a Guest House Manager in Uganda

Essential Duties and Responsibilities:

• Creates an operating environment that assures consistent guest satisfaction.


• Monitors the performance of the hotel through verification and analysis of guest satisfaction systems and financial reports. Initiates corrective action.


• Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiates corrective action.


• Develops accurate and aggressive long and short-range financial objectives consistent with the Company’s mission statement.


• Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations.


• Execute marketing, sales, and operational activities, producing results that meet or exceed the hotel’s business plan.


• Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.


• Implements and maintains effective open-door communication system that crosses departmental lines in order to reach all employees


• Understands the government regulations affecting hotel’s operations, ensuring hotel is operated in compliance with all applicable laws,


• Deals with the general public, customers, employees, union and government officials with tact and courtesy. Plans and organizes the work of others.


• Accepts full responsibility for managing an activity.


• Other duties may be assigned.

Supervisory Responsibilities: 

• Typically, directly supervises employees at the hotel, including all department heads. 


• Indirectly supervises all hotel personnel. 


• Carries out supervisory responsibilities in accordance with the Company’s policies, training programs, and applicable laws. 


• Responsibilities include recruiting, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements:
 

The ideal candidate will have at least 3-5 years of experience in a senior position running hotel or Lodges

A hotel or Business management course

Salary: USD $.800.00 net per month plus other expatriate benefits.

If you feel you fit the above role, please send your CV only quoting the job title on the email subject to jobs@alternatedoors.co.ke

N.B: We do not charge any fee for receiving your CV in our database nor for interviewing. 

Only candidates short-listed for interview will be contacted. 

For unsolicited applications, please drop your CV in our offices (Devan Plaza, Westlands 4th Floor) Monday to Friday- 3pm- 5.30pm ONLY.