Rooms Division Manager Job in Mombasa, Kenya

Job Title: Rooms Division Manager
 

Contract: Permanent

Location: Mombasa
 

Profile Introduction: Our client, one of the largest chains of hotels and lodges in East Africa, seeks to recruit a self-driven individual to fill the position of Room Division Manager. 

The successful candidate will be tasked with 

• Directing, Leading and Managing the Resort’s Rooms Division operations, including but not limited to Front Office Services, Housekeeping, Technical Services and Business Centre Operations. The objective is the assurance of a seamless and efficient operations by providing quality service and product offerings.


• The successful candidates will have the following primary responsibilities;


• Developing and Implementing  of the Rooms annual business plan and strategies to ensure the hotel meets its business targets;


• Overall responsibility for all operational components of the division to ensure efficiency and effectiveness of operations;


• Maintaining and developing high standards of operations in Front Office by ensuring all Standard Operation Procedures are relevant, up to date and operationally delivered;


• Planning, developing and growing the both Front Office and Housekeeping team – through leadership, mentorship and coaching to fuel growth;


• Preparing annual budgetary information and updates as required;


• Monitoring trends within the industry and make suggestions how these could be implemented.

Competencies

• Adapting & Coping;


• Leadership& People Development skills;


• Organising & Planning Skills;


• Strategic Thinking & Results Oriented;


• Communication Skills;


• Innovation & Creativity;


• Analysing & Problem Solving.

Minimum Requirements

• Degree/Diploma in Hospitality Industry with a specialization in Front Office and/or Housekeeping Operations;


• Minimum 8 years of progressively more responsible positions in senior hotel operations(4-5 star environment);


• Must be computer literate with proficiency in use of in Hotel systems e.g. Micros, MC, Opera.

How to Apply
 

Please note that only shortlisted candidates will be contacted.