Funky Restaurant Assistant Manager Job in Nairobi, Kenya

Our client a well established funky restaurant located in Nairobi, that serves the most traditional of all Kenyan foods are looking for an Assistant Manager who is passionate about food and customer service.

Responsibilities

• Effectively manage the restaurant in the absence of the Operations Manager


• Manage operations with passion, integrity, and knowledge while promoting the culture and values of the company


• Implement new company policies and procedures by developing plans and instructing staff


• Provide direction to shift leaders, and staff to achieve restaurant goals


• Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement


• Provide coaching and feedback to managers and staff and assess performance on ongoing basis


• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations


• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness


• Consistently monitor product and labor costs to remain within goals


• Solicit guest feedback to understand the needs and wants of customers


• Train and coach staff on guest services principles and practices


• Monitor and maintain the Micros POS System


• Assist in new menu implementation


• Develop and implement creative solutions to areas of improvement


• Assist in any areas of the restaurant when staffing constraints require

Qualifications

• A business related degree from a recognized institution.


• At least 3 years’ experience in a similar position


• Have knowledge of service and food, generally involving at least three years of Quick Service Restaurant or comparable business. Including at minimum of 1 year of management experience in that business


• Possess excellent basic math skills and have the ability to operate a cash register or POS system.


• Must have excellent customer service and employee relation skills.


• Must be detail oriented with the capability to oversee restaurant operations and multiple areas simultaneously in a fast paced environment.


• Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time

Please E Mail your CV and application letter to: vacancies@jantakenya.com clearly indicating ‘Assistant Manager ‘on the subject line by 11th July, 2016. 

Only shortlisted candidates shall be contacted