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Elysian Resort Runda is a new 3 star residential conferencing facility located in Runda, Nairobi.
The Resort is looking to hire a full time General Manager.
Job Purpose: To provide overall leadership, guidance and direction to the operations team as it strives to provide the highest quality of standards and services; be responsible for the overall success of the establishment, meeting or exceeding planed objectives for revenue and profitability; and ensuring guest satisfaction and product quality standards are met.
Responsibilities:
- Plan and organise Accommodation (Front Office, Housekeeping, Laundry & back office), F&B (kitchen, restaurant, bars, coffee shop, pool area, room service), Conferencing and other operational areas ;
- Develop and manage budgets and financial plans as well as controls expenditure in the above outlets;
- Maintain statistical and financial records; Management Information
- Set and achieve sales and profit targets;
- Analyse sales figures and devises marketing and revenue management strategies;
- Assist the HR Manager in recruiting, training and monitoring staff;
- Plan work schedules for senior staff;
- Is accessible to customers and dealing with customer complaints and comments;
- Address hotel problems
- Ensure events and conferences run smoothly;
- Supervise maintenance, supplies, renovations and furnishings;
- Jointly with the Board, deals with contractors and suppliers;
- Ensure safety & security of the establishment is full proof;
- Carry out inspections of property and services;
- Ensure compliance with licensing laws, health and safety and other statutory regulations
Qualifications for the General Manager Job
- Should have a Degree in Hotel Management from a recognized University or a Diploma from Kenya Utalii College
- Should have experience with several hotel operating systems (Fidelio; Opera; Micros; POS)
- Should have at least 4 years work experience in a similar position in a large hotel.
- Exposure in a managerial position in a 5 star establishment or international exposure will be an added advantage.
- Has the ability to interpreted financial records and use the same in decision making
Qualified applicants should send their applications to reach the undersigned email on or before 30th October, 2017
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