50 Loan Collection Officers Jobs in Kenya (19K+ Commission)

JOB TITLE: LOANS COLLECTION
OFFICERS (MOBILE LOANS)

NATURE OF JOB: FULL
TIME (OFFICE JOB)

INDUSTRY: MOBILE
MONEY

SALARY: KSHs
19,000.00 Plus Commissions

NO. NEEDED: 50

JOB
LOCATION: NAIROBI-NGONG ROAD

Duties

• While adhering to the company policies and
  procedures, demonstrate good customer service skills and apply the best
  and professional debt collection activities


• Maintain debtors overdue accounts to agreed
  company performance levels


• Ensure collection of debtors accounts occurs
  within credit terms and according to company policy and procedures


• Report on account collection progress


• Listen to customer complaints with empathy and
  take action to satisfy the customers immediate needs and prevent
  reoccurrence


• Make telephone collection calls


• Risk review new and existing customers to minimize
  bad and doubtful debts


• Monitor credit limits and terms for each customer
  in line with Credit Policy


• Effectively resolve disputed debts


• Provide timely and accurate reporting


• Maintain notes and account details of any changes
  
  
  
  

Knowledge, Skills and
Experience

• Excellent relationship management skills


• Knowledge of credit and credit related
  activities 


• Customer claims and processes


• Strong Excel, written, verbal, negotiation and
  communication skills


• Good customer service skills


• Well organized and efficient


• 1-2 years’ experience in debt collection or credit
  control


• All applicants must have a smart phone


• Form 4 and above

HOW TO APPLY

Qualified candidates
should send CV quoting relevant qualifications, skills and experience to jobs@britesmanagement.com

Only the shortlisted
candidates will be contacted.

Interviews are ongoing
until the position is filled.