at Canon EMEA

We are Canon Europe. We are the world’s best imaging company. This page represents our offices in Europe, the Middle East and Africa.

Founded in 1937, the desire to continuously innovate has kept Canon at the forefront of imaging excellence throughout its 85-year history and has commitments to invest in the right areas and capture growth opportunities. From cameras to commercial printers, and business consultancy to healthcare technologies, Canon enriches lives and businesses through imaging innovation.

Job Purpose and Summary

To Support Canon distributors and Canon end-users to achieve and maintain the optimum performance of Canon Professional Printing Systems,& Large Format Products across East Africa

What we give

With Canon, you’ll get the support and encouragement you need to grow, from people who share your ambition. We’ll invest in your professional development to help you learn and progress in your role with us. You’ll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

• Support Canon distributors and Canon end-users to achieve and maintain the optimum performance of nominated products


• Report, recommend and take appropriate action regarding Canon Production Systems & LFP Product performance in the region.


• Design and deliver technical training and continuous development initiatives. Closely work with Sales and Marketing counterparts to ensure product launch, exhibitions, events are well supported and product support readiness internally and with distributors is aligned with company directions.


• To support and actively lead internal projects as designated by Technical Support Manager.


• To Manage nominated distributors and customers in nominated countries (Kenya, Tanzania, Ethiopia,Uganda,Rwanda & Burundi) with close communication and relationship to enhance the service deliverables to Canon Customers.

What we ask

• Degree/Diploma in Electronics or Electrical Engineering with relevant recognized formal education


• Fluency in written and spoken English and local languages. Knowledge of French will be desirable.


• Excellent Communication, Organisational and Operational skills


• Professional appearance, excellent communication skills and right attitude


• High level of technical knowledge and experience (5 years minimum) coupled with the ability to relate technical information to non-technical people at all levels.


• Previous experience of delivering formal classroom training desirable or high-level coaching


• Functional knowledge and/or understanding of Canon products useful.


• Familiarity with MS Office applications, i.e. Word, Excel, PowerPoint


• Familiarity with Microsoft Servers and networks.

You will need

• Customer Focus


• Flexible & Adaptable


• Excellent Communicator


• Product Expert


• Analytical skill


• Problem solver

Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company that’s visionary, innovative and bold. As the world’s best imaging company, we’re living and working together for the common good.

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