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Information Management
Assistant – USEFMs
JOB KNOWLEDGE:
Must have knowledge and
professional experience that demonstrates the applicant can acquire and apply
the requisite skills and abilities appropriate to Department of State IRM
operations. Must demonstrate potential to perform in progressively
responsible positions within the Information Management field.
Education Requirements:
- A
High School Diploma is required.
LANGUAGE PROFICIENCY:
- English
Level IV (Fluent) Speaking/Reading/Writing is required.
Experience:
- Two
years of office management or technical experience are required. - Work
related experience should demonstrate a high level of organizational
skills, ability to adhere to regulations, aptitude for paying attention to
detail, and use of IT software and equipment
Duties
- The
incumbent serves as an Information Management Assistant (IMA) assigned to
support the classified or unclassified computer networks and messaging
systems as needed. - The
IMA also assists with telephone and radio management, circuit and network
management, network management, emergency communication testing and
maintenance, property management, user training, and direct customer
support. - The
IMA reports to an assigned Direct Hire Information Management Specialist.
SKILLS AND ABILITIES:
- Must
have an excellent working knowledge of Department of State customer
service principles and the ability to manage ISC computer systems without
long-term assistance. - The
ability to work both independently and in a team environment, responds to
requests in a timely fashion, and be resourceful in finding solutions to
problems. - Must
be able to work effectively in the IT environment, maintain constructive
communication when addressing customer requests, and close out tasks. - Must
be able to coherently document problems, and remedies, and write
procedures that will be utilized by colleagues. - Position
requires a Top Secret clearance.
How to Apply
Closing date: 17 May 2022
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