Content Lead – Eldoret at Centum Learning Ltd

Centum Learning is one of the most admired talent transformation organisations, enabling sustainable business & social impact through technology enabled solutions. An ISO 9001:2015 certified company, its mission is to improve business productivity and enhance youth employability. Centum Learning, with over 2700 learning and development specialists and their domain expertise in 21+ industry verticals, has trained more than 1.5 million people globally.

Responsibilities as Content Lead:

• He/She will be Front ending with Client on different Content requirements and Learn Pro day to day Operations


• Allocating Content Requests to Content team members


• Responsible for Capacity Utilization of Content Team working for training Content development


• Will be responsible for reviewing Story board/Design Document and final Content before sending to Client for approvals


• Will be responsible for Content delivery within Timelines and as per Customer requirement


• Will be responsible for Process Adherence related to Content requests, delivery of Content, approval Processes and Learn


• Responsible for ensuring no escalation from Customer on Timelines or quality of Content


• Responsible for sharing daily, monthly weekly Content dashboards


• He/She should have strong knowledge of Training and Content requirements of various departments of Telecom Industry


• He/She will be Front ending with Client on Learn Pro day to day Operations


• Will be responsible for Timely Content allocation to different roles in Learn Pro for all Clients


• Will be responsible for quality and time keeping of daily/weekly/monthly dashboards of Learn pro to various Clients


• Will be responsible for imparting Trainings/TTTs or making presentations/giving Demos of Learn Pro to varios clients or Client Teams


• He/She should have strong knowledge of Online Learning Platform and customer’s online training needs


• He/She should understand basics of Learn Pros Technical know how

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