Safaricom Infrastructure Operations Engineer Job 2023

Infrastructure Operations Engineer Job, Kenyan IT Jobs 2023, 

Department Description

We are pleased to announce the vacancy of an Infrastructure Operations Engineer within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief Description

Reporting to the Team Lead Infrastructure Operations & Security Remediations, the position holder shall implement and support Core IT infrastructure including the data centers, operating systems, servers, storage, SAN, backups, cloud computing, collocation, and collaboration systems such as email and Teams.

Responsibilities

• Working in an agile environment and utilizing relevant tools such as Jira & Confluence.


• Administration, configuration and troubleshooting of servers based on Windows, UNIX/Linux and Virtualization which includes quick response, problem resolution and escalation of issues.


• Administration, configuration and troubleshooting of SAN/NAS storage systems and SAN directors. This includes storage LUN provisioning and Zoning.


• Analysis of server/storage hardware and operating system software. This includes implementation of tactical service improvements, upgrades and patching.


• Collaborating with the team and various stakeholders to identify technical problems, design solutions for them and help implement where required. This involves collaborating with both technical and non-technical staff


• Operations of backup tools, respective hardware and software assurance and testing of disk and data recovery. In case of issues offer prompt restoration of lost data for the business.


• Remediation of Security, Compliance and Audit Issues within the Core Infrastructure


• Technical support for assigned company initiatives and projects. Participation in feasibility studies and testing for new IT infrastructure components.

 Qualifications