Assistant System Administrator and ICT Technician Jobs - Kenya Institute of Administration.

Job Title: Assistant System Administrator

Reports To: System Administrator

Scale: KIA 6

Division: Finance and Administration

Section: Information Communication Technology

Job Profile:

The Assistant Systems Administrator performs technical work installing, operating and providing second level support for local and wide area networks, personal computers as well as undertaking general tasks which will promote the use of ICT across the institute.

Duties and Responsibilities

Install and administer network servers, workstations, and other equipment utilizing UNIX based and Windows based operating systems.Install, configure, and maintain Servers, Personal Computers, workstations and network attached devices.Plan and implement network security, including building firewalls, applying cryptography to network applications, managing host security, file permissions, backup and disaster recovery plans, file system integrity, and adding and deleting users.Maintain corporate Anti-virus protection on servers & desktop as well as e-mail gateways.Maintain corporate e-mail system, planning for growth & expansion and performing routine system maintenance.Competencies Skills and Experience
Bachelor's degree in Computer Science, Management Information Systems, Engineering or equivalent, and a minimum of six (6) years experience in a busy computing environment.Cisco Certified Network Associate (CCNA) or above is requiredIn depth experience with Mail Messaging Systems – Novel / Linux based.Microsoft Certified Systems Engineer (MCSE) will be an added advantage.Job Title: ICT Technician

Reports To: System Administrator

Scale: KIA 7

Division: Finance and Administration

Section: ICT

Job Profile:

The ICT Technician will be responsible for general maintenance of defined computer equipment and for the resolution of identified technical problems, as well as undertaking general tasks which will promote the use of ICT across the institute.

Duties and Responsibilities

The suitable person shall;

Provide professional ICT Support service to staff and institute’s ICT users.Act as first point of contact for all ICT service users, updating the IT support staff with changes to job status.Log all telephone calls, emails, memos, etc into the Service Desk system, accurately recording the information and updating as appropriate.Follow up on open calls/ticket and assess when a call/ticket can be classified as resolved.Install, configure, and maintain Multifunctional Photocopier, Print Servers, Personal Computers, workstations and network attached devices.Trouble shooting of the Multifunctional photocopying machine and ensuring that they are in good working condition.Competencies Skills and Experience

Should posses the following:

Minimum Advanced Diploma in Computer Engineering/Science from a recognized institution or Equivalent.Cisco IT Essentials or Discovery.Working knowledge of PC hardware, Windows 2003/XP/Vista.Working knowledge of Local Area Networks and messaging systems. Experience with Linux and MS Office will be an added advantageEmail your application to director@kia.ac.ke

Attach scanned copies of certificates and other testimonials. Hard copies should be sent to:

The Director/Chief Executive
Kenya Institute of Administration
P.O. Box 23030-00604
Lower Kabete
Nairobi

So as to reach not later than 5 p.m on 10th December 2010

For a more comprehensive collection of jobs in Kenya, visit our new Kenyan Jobs Website http://www.kenyan-jobs.com/